{"id":3874830,"url":"https://alion.io/job/five9-digital-marketing-coordinator","title":"Digital Marketing Coordinator","company":{"id":58571,"name":"Five9","domain":"five9.com","url":"https://alion.io/company/five9","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":75,"ghost_share":0,"stale_share":0.267,"repost_share":0,"time_to_fill_p50_days":76,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Ramon, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":43500,"max":108100,"currency":"USD","period":"year","gross":null,"usd_annual":108100},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Canva","optional":true}],"status":"live","first_seen_at":"2026-11-06T14:36:40Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-11T00:44:38Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. \nLiving our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. \nFive9 is looking for a proactive, detail-oriented Webinar Coordinator to coordinate, produce, and deliver live and simu-live webinars that engage our prospects, customers, and partners. You will support the full webinar lifecycle, from setup and registration through live production, follow-up, and reporting, using Zoom Webinars and Zuddl.\nAs part of the Demand Generation team, you will work closely with Sales, Product Marketing, Customer Marketing, and Creative to deliver smooth, professional events in a fast-paced cloud contact center environment. You will also collaborate with team members on integrated campaigns and account-based marketing (ABM) programs.\nThis is a highly hands-on role ideal for someone who excels at turning data into action, managing digital systems, and ensuring flawless execution across a complex digital marketing ecosystem.\nKey Responsibilities\nWebinar Production & Execution\nCoordinate end-to-end logistics for live and simu-live webinars in Zoom Webinars and Zuddl.\nManage setup and configuration, branding, registration pages and links, polls, Q&A, chat, and recordings.\nSchedule and run rehearsals and tech checks; coordinate speakers, presenters, and internal stakeholders, including run-of-show.\nAct as host and moderator during live sessions, monitor audio, video, and slides, and troubleshoot technical issues in real time.\nMarketing Operations & Communications\nBuild, test, and deploy invitations, registration confirmations, reminders, and follow-up emails through marketing automation (Marketo).\nWork with marketing managers to align messaging, creative assets, and target audience segmentation.\nMake sure registration and attendance data flows accurately into Marketo and Salesforce, and support lead handoff to Sales.\nCross-Functional Coordination\nPartner with Sales, Product Marketing, Customer Marketing, and Creative to deliver assets on time and keep promotion timelines accurate.\nPlan ahead and keep the webinar calendar updated for the following 3 months; execute the planned webinars on schedule. Maintain checklists, templates, and process documentation.\nPost-Webinar\nPublish recordings and post-event assets promptly to Five9 channels.\nTrack and analyze registrations, attendance, engagement, and conversion; produce post-event reports for internal stakeholders and recommend improvements.\nKeep up with new features in webinar and event platforms and suggest ways to improve the attendee experience.\nRequirements\nExperience coordinating, producing, or supporting webinars or virtual events.\nWorking knowledge of Zoom Webinars (setup, hosting, polls, Q&A, reporting, recordings).\nFamiliarity with Zuddl or a similar virtual event platform (ON24, Goldcast, BigMarker, Webex, or similar).\nBachelor's degree in Marketing, Communications, Business, or a related field, or equivalent experience.\nExcellent organizational skills and the ability to manage multiple events and tasks at once.\nStrong written and verbal communication; comfortable working with presenters and executives.\nCalm and resourceful when handling live technical issues.\nTech-savvy and eager to learn new platforms and tools.\nAble to thrive in a fast-paced, collaborative, remote-friendly environment.\nNice to Have (Not Required)\nExperience with Salesforce (campaigns, campaign members, lead and contact records).\nExperience with Marketo (programs, smart campaigns, forms, landing pages).\nExperience with email marketing, including building, testing, sending, and reading performance reports.\nExposure to B2B marketing, digital advertising, or SaaS environments.\nBasic graphic design, audio, or video editing skills (Adobe Creative Suite, Canva, or similar).\nWork Location: This role is fully remote for candidates who reside outside the 30 mile radius of one of our offices. For candidates who reside within a 30 mile radius of one of our offices, this role is Hybrid and would require 3 days a week (T, W, TH) in office. \nAs part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.\nAdditionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.\nOur total reward package also includes:\nHealth, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.\nAccess to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.\nGenerous employee stock purchase plan.\nPaid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.\nAll compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.\nThe US base salary range for this role is below.\n$43,500—$108,100 USD\nFive9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. \nFive9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at  to request an accommodation. Requests will be handled confidentially and in accordance with applicable law.\nView our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal. \nNote: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.","description_format":"text","description_chars":6896,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Conversational AI","AI Agents","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-11-06T15:54:12Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 14 · green card filings: 8","filings_12m":14,"filings_prev_12m":11,"green_card_filings_12m":8,"median_offered_wage_usd":141136,"route":null,"cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":76,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":{"stated_usd_annual":108100,"is_top_pay":true},"html_url":"https://alion.io/job/five9-digital-marketing-coordinator","json_url":"https://alion.io/job/five9-digital-marketing-coordinator.json","meta":{"generated_at":"2026-11-11T02:09:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58571},"rest":"https://alion.io/mcp/rest/get_company?id=58571"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffive9-digital-marketing-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffive9-digital-marketing-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffive9-digital-marketing-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/five9-digital-marketing-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffive9-digital-marketing-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3874830}},{"tool":"search_jobs","arguments":{"company":"five9.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3874830},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}