{"id":468607,"url":"https://alion.io/job/fiverr-operation-manager-content-moderation","title":"Operation Manager, Content Moderation","company":{"id":49159,"name":"Fiverr","domain":"fiverr.com","url":"https://alion.io/company/fiverr","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":true,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tel Aviv, Israel"],"countries":["IL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":119000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2758},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-09-06T10:29:46Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-28T10:39:10Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":52},"description":"Description\nWe are looking for a highly proactive and experienced Operations Manager to help lead the operational evolution in content moderation of the Trust & Safety (T&S) department.\nThis role sits at the intersection of moderation operations, product, technology, data, policy and external vendors. The person will be responsible not only for maintaining existing operations, but for identifying gaps, building scalable solutions and driving complex T&S initiatives from problem definition through implementation.\nThis is a role for someone who is comfortable with ambiguity, operates with a high degree of independence and naturally takes ownership. We are looking for someone who does not wait for a fully defined task or process, but can identify what needs to happen, build the plan, align the right stakeholders and move the work forward.\nWhat am I going to do?\nOwn complex Trust & Safety operational initiatives from definition through execution, rollout and measurement.\nLead operational aspects of new moderation technologies, external vendor integrations and tooling improvements, including solutions such as automated and AI-assisted moderation.\nAct as the operational owner for integrations: define requirements, identify dependencies, coordinate Product, Engineering, Data, Policy, Legal and vendor stakeholders, manage timelines and drive decisions to closure.\nTranslate T&S problems and policy requirements into scalable operational workflows, enforcement logic, rules, tooling requirements and implementation plans.\nContinuously identify operational gaps, inefficiencies and emerging abuse trends and proactively propose solutions rather than waiting for predefined projects.\nBuild and improve moderation workflows across automation and human review, balancing accuracy, operational efficiency, user impact and business needs.\nOwn relationships with relevant moderation and T&S vendors, including implementation, performance management, escalation and ongoing optimization.\nDrive cross-functional projects involving Policy, Product, Engineering, Data Science, Legal, Customer Care, QA and Training.\nSupport incident and escalation management when operational or platform-integrity risks require rapid cross-functional response.\nHelp shape the longer-term operating model and capabilities of the Trust & Safety function.\nRequirements\n3+ years of experience in Trust & Safety, marketplace integrity, risk operations, fraud operations, content moderation, platform operations or another complex operational environment.\nDemonstrated experience independently leading large or cross-functional projects.\nStrong ownership mentality and bias for action - you naturally ask “what needs to happen next?” and make it happen.\nAbility to take an ambiguous problem and turn it into a structured plan with clear decisions, owners and execution.\nStrong stakeholder-management skills, including the ability to influence Product, Engineering, Data and business teams.\nComfortable working with technical teams and learning new systems, APIs, workflows and technical concepts. Engineering experience is not required, but technical curiosity is.\nStrong analytical judgment and ability to use data to make decisions and measure operational impact.\nExcellent written and verbal communication, with an ability to simplify complex topics and drive conversations toward decisions.\nHigh level of independence, reliability and follow-through.\nStrong Advantages\nExperience implementing or managing third-party Trust & Safety, moderation, fraud or risk technology.\nExperience working with AI/ML-powered moderation, detection or enforcement systems.\nExperience with moderation operations at scale or with BPO/vendor environments.\nFamiliarity with data analysis, SQL, dashboards or experimentation.\nExperience working within a two-sided marketplace or other UGC-heavy platform.\nPrevious experience leading people or acting as the senior operational owner of a function.\nWorking with AI\nAI and automation are integral to enhancing our Trust & Safety operations. You will leverage AI-assisted moderation tools to improve efficiency and accuracy, and potentially work with AI-driven analytics to identify emerging abuse trends. Your role will involve guiding the operational application of these technologies and ensuring their effective integration with human oversight and policy enforcement.\nEqual opportunities\nAt Fiverr, we know that talent has no single face. We welcome talent from everywhere and everyone because it makes everything we build better. Need accommodations? Just ask. And if this role excites you but you don't tick every box, apply anyway. The best people rarely fit the mold exactly.","description_format":"text","description_chars":4691,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketplaces","Freelance & Talent Marketplaces"],"lifecycle":[{"event":"open","at":"2026-09-06T12:47:54Z"}],"visa":[],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.626,"p_room":0.55,"age_days":51,"expected_fill_days":41,"reasons":["conf:0","win:tail"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/fiverr-operation-manager-content-moderation","json_url":"https://alion.io/job/fiverr-operation-manager-content-moderation.json","meta":{"generated_at":"2026-10-28T10:54:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14250,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49159},"rest":"https://alion.io/mcp/rest/get_company?id=49159"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffiverr-operation-manager-content-moderation"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffiverr-operation-manager-content-moderation"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffiverr-operation-manager-content-moderation"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fiverr-operation-manager-content-moderation\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffiverr-operation-manager-content-moderation"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":468607}},{"tool":"search_jobs","arguments":{"company":"fiverr.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":468607},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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