{"id":1634618,"url":"https://alion.io/job/fivestar-shift-leader-7","title":"Shift Leader","company":{"id":2064082,"name":"fivestar","domain":"fivestardev.com","url":"https://alion.io/company/fivestardev","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Radcliff, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":104000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":710},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-28T19:09:13Z","employer_posted_date":"2026-08-28","last_verified_at":"2026-10-06T18:49:06Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"General Summary: The Shift Leader partners with the store management team to learn and assist with the overall operations of the store on an assigned shift, including but not limited to, Customer Service, Food Service, and marketing. They will assist in training and directing the customer service representative in their duties as required by company policy and procedures as they learn basic management duties.\nEssential Job Duties:\nProficient in all customer service representative job responsibilities.\nPractices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).\nPartners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures.\nAssists in timely and thorough training of customer service representatives.\nAssists in educating store team on policies and communications.\nAssist store management team in ensuring inventory control methods are in place, equipment is in good condition, and safety and robbery prevention guidelines are in place.\nPartners with store management team to assure quality food operation.\nFollows-up with store employees on communications, up to and including emails, weekly and monthly specials, companywide programs.\nResponsible for Merchandising up to and including evaluating displays, pricing, promotional signage.\nEducate store employees.\nMinimum Qualifications:\nProfessional appearance and a positive attitude.\nMust be at least 18\nTeam player, customer focused, honest, hardworking, and excellent attendance.\nBasic Computer Skills\nPhysical Requirements:\nAbility to work on different shifts (a.m., p.m., overnight), weekends, and holidays.\nDaily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.\nAbility to work in varying seasonal weather conditions.\n·Basic Computer Skills\nFiveStar is an Equal Opportunity Employer.","description_format":"text","description_chars":1991,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-01T21:32:18Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.653,"p_room":0.45,"age_days":38,"expected_fill_days":24,"reasons":["conf:1","wave","win:tail"],"computed_at":"2026-10-06T05:45:30Z"},"pay":null,"html_url":"https://alion.io/job/fivestar-shift-leader-7","json_url":"https://alion.io/job/fivestar-shift-leader-7.json","meta":{"generated_at":"2026-10-06T21:09:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":526,"day_limit":5000,"remaining_today":4474,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2064082},"rest":"https://alion.io/mcp/rest/get_company?id=2064082"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffivestar-shift-leader-7"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffivestar-shift-leader-7"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffivestar-shift-leader-7"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fivestar-shift-leader-7\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffivestar-shift-leader-7"}]}