{"id":1285962,"url":"https://alion.io/job/fixed-inc-lead-support-analyst-fix-connectivity-information-technology","title":"Lead Support Analyst, FIX connectivity, Information Technology","company":{"id":2026960,"name":"CITIC CLSA","domain":"clsa.com","url":"https://alion.io/company/clsa-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":238,"ghost_share":0.164,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":83,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ElasticSearch","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"Kibana","optional":false},{"name":"Logstash","optional":false},{"name":"Unix","optional":true}],"status":"live","first_seen_at":"2026-07-31T00:00:00Z","employer_posted_date":"2026-07-31","last_verified_at":"2026-10-20T20:47:51Z","board_verified":true,"closed_at":null,"days_open":81,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":81},"description":"Position Description\nSenior Support Analyst will be part of the Global FIX connectivity team responsible for handling FIX connectivity requests from clients, vendors, brokers and exchanges. Senior Support analyst will be working closely with regional FIX teams in Hong Kong, Pune, New York, Japan, London and Sydney.\nKey Areas of Responsibilities\nDaily trading operations desk support for various trading desks of High Touch & Low Touch cash Equities, SWAP desk and F&O desk.\n\nFIX testing and certifications of FIX clients, FIX vendors, FIX brokers, internal & external dark & lit pools & exchanges.\n\nUnderstand and work with infra teams to setup connectivity between external parties and with the firm and able to maintain FIX network relationship.\n\nRequirements\nBachelor's degree or above in Information Technology or relevant disciplines.\n\n10 - 15 years experience with minimum of 8 years proficiency in FIX technology with good experience in FIX certification and FIX client on-boarding.\n\nProven experience in Cameron FIX or Appia or other FIX engines.\n\nExcellent knowledge of Cash Equity business in a DMA/DSA, Agency and Program FIX environment.\n\nExcellent knowledge of SWAP, Future & Options business in a DMA & DSA FIX environment.\n\n5-8 years of experience in a Broker / Dealer environment.\n\nGood knowledge of exchange rules of Asian markets (HK/China CONNECT/JP/KR/SG/TW/AU/IN/ID).\n\nGood understanding of Trade Flow systems needed for DMA/DSA trade booking especially in ID markets like China Connect, Korea, Taiwan and India.\n\nGood understanding of Order Management Systems like Fidessa, Flextrade etc.\n\nGood understanding of Front end systems like Bloomberg, ITG etc.\n\nGood exposure in FIX testing tools like VeriFIX.\n\nGood exposure in FIX monitoring tools like KIBANA, Grafana, Logstash, Elastic search, ITRS, etc.\n\nGood exposure in change & incident management tools like SNOW.\n\nMust be self-starter and be able to work independently.\n\nWilling to undertake other Trade Support functions.\n\nReady to work in Trading floor (high pressure environment).\n\nExcellent communications skills and the ability to interact with Vendors and Traders.\n\nFIX development skills (not mandatory but good to have).\n\nRollout FIX projects individually.\n\nKnowledge of SRE will be added advantage.\n\nExcellent command in both written and spoken English.\n\nKnowledge in FIX protocol (FIX versions 4.0, 4.1, 4.2, 4.4).\n\nKnowledge in FIX engines like Cameron, Appia.\n\nKnowledge in ORACLE (user level).\n\nKnowledge in Unix and Shell scripting.\n\nKnowledge in FIX automated tools.\n\nAwareness of SRE concepts is an added advantage.\n\nStay informed on CITIC CLSA Job Opportunities\nNot the right fit? You can create a job alert to receive our latest job openings that meet your interest.","description_format":"text","description_chars":2762,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Investment Banking & M&A Advisory","Online Brokerage & Trading Platforms","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-09-26T04:35:54Z"}],"visa":[],"liveness":{"score":48,"band":"ok","label":"Likely open","p_open":1,"p_active":0.794,"p_room":0.6,"age_days":81,"expected_fill_days":83,"reasons":["conf:0","velocity","win:late","crowd:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/fixed-inc-lead-support-analyst-fix-connectivity-information-technology","json_url":"https://alion.io/job/fixed-inc-lead-support-analyst-fix-connectivity-information-technology.json","meta":{"generated_at":"2026-10-20T22:56:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26799,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2026960},"rest":"https://alion.io/mcp/rest/get_company?id=2026960"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffixed-inc-lead-support-analyst-fix-connectivity-information-technology"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffixed-inc-lead-support-analyst-fix-connectivity-information-technology"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffixed-inc-lead-support-analyst-fix-connectivity-information-technology"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fixed-inc-lead-support-analyst-fix-connectivity-information-technology\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffixed-inc-lead-support-analyst-fix-connectivity-information-technology"}]}