{"id":1285927,"url":"https://alion.io/job/fixed-inc-sr-support-analyst-trading-application-information-technology","title":"Sr. Support Analyst, Trading Application, Information Technology","company":{"id":2026960,"name":"CITIC CLSA","domain":"clsa.com","url":"https://alion.io/company/clsa-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":246,"ghost_share":0.175,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":75,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11500,"max_usd":31000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":643},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"Java","optional":false},{"name":"Perl","optional":false},{"name":"SQL","optional":false},{"name":"Unix","optional":false}],"status":"live","first_seen_at":"2026-08-24T00:00:00Z","employer_posted_date":"2026-08-24","last_verified_at":"2026-10-12T19:48:02Z","board_verified":true,"closed_at":null,"days_open":50,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":50},"description":"Key Areas of Responsibilities\nEnsure excellent 24x7 Operation of CLSA’s core mission-critical Trading application stack.\nAct as the SME for all OMS/EMS (primary) and CLSA reference data / reporting (Secondary)\nWork on Trading Operations for Asia’s Leading Brokerage’s Global Front Office Systems\nInteract with Dealers/Traders/Business Heads across the globe as required\nGlobal role covering Execution Services\nPartner closely with Application Development and Support teams to rollout new services seamless and efficiently.\nAct as a mentor to train junior staff and Ensure that the estate is instrumented and monitored effectively\nEstablish and maintain an effective framework that provides a comprehensive management controls to protect the Confidentiality, Integrity and Availability of CLSA’s information assets.\nParticipate in on-call support rotation\nSchedule and document regular changes according to company's change management rules & guidelines\nEnsure that production environment is kept stable and efficient\nAdherence to CLSA documented governance guidelines\nProvide at all times an excellent, fast and responsive service to other teams\nRequirements\nBachelor’s / Master’s in IT/Computer science degree is ok\nAt-least 6-7 years of relevant experience in Front office Trading application support / Implementation and related Server Infrastructure with total years of experience of 10-12 years.\nExperience working in Equities Brokerage Front Office systems support, preferably bulge bracket investment bank.\nDevelopment and Production support experience with good problem solving and trouble shooting skills.\nMust have exposure to working directly with end customers/business, vendors, other project stakeholders as needed.\nPrefer candidates with regional experience\nGood communication skills\nOpen to candidates from all locations - preference is right fit to the role\nGood technical knowledge in SQL and Unix\nStrong Stakeholder management for application related stakeholders\nITIL process adherence (change, release, incident, problem management)\nJava and Perl skills is added advantage\nKnowledge of SQL Tuning and debugging\nKnowledge of Gigaspaces and Tibco.\nStay informed on CITIC CLSA Job Opportunities\nNot the right fit? 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