{"id":1285963,"url":"https://alion.io/job/fixed-inc-sr-support-analyst-trading-applications-information-technology","title":"Sr. Support Analyst, Trading Applications, Information Technology","company":{"id":2026960,"name":"CITIC CLSA","domain":"clsa.com","url":"https://alion.io/company/clsa-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":228,"ghost_share":0.075,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":121,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":142000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":881},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ElasticSearch","optional":true},{"name":"Grafana","optional":true},{"name":"Incident Management","optional":true},{"name":"Java","optional":true},{"name":"Kibana","optional":true},{"name":"Logstash","optional":true},{"name":"Perl","optional":true},{"name":"Python","optional":true},{"name":"SQL","optional":true},{"name":"Unix","optional":true}],"status":"live","first_seen_at":"2026-07-31T00:00:00Z","employer_posted_date":"2026-07-31","last_verified_at":"2026-10-28T05:25:32Z","board_verified":true,"closed_at":null,"days_open":89,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":89},"description":"Position Description\nSenior Support Analyst, Trading Applications will be part of the Global OMS/EMS support team responsible for handling OMS/EMS L1/L2 requests from CLSA trading desk, clients, vendors, brokers and exchanges.\nKey Areas of Responsibilities\nDaily trading operations desk support for various trading desks of High Touch & Low Touch cash Equities, SWAP desk and F&O desk.\n\nUnderstand and work with infra teams to setup connectivity between external parties including Exchanges and external brokers.\n\nWork in shifts to support Asia / US and Europe markets.\n\nWork closely with Application support team in CLSA Pune, US and Australia.\n\nRequirements\nBachelor's degree or above in Information Technology or relevant disciplines.\n\n10 - 12 years experience with minimum of 5+ years proficiency, support and with good experience in OMS/EMS technology. Exposure to Fidessa or other OMS/EMS will be added advantage.\n\n3-5 years of experience in a Broker / Dealer environment.\n\nExcellent knowledge of Cash Equity business in a DMA/DSA, Agency and Program Trading environment.\n\nGood to have knowledge of SWAP, Future & Options business in a DMA & DSA order flows.\n\nGood knowledge of exchange rules of Asian markets (HK/CONNECT/JP/KR/SG/TW/AU/IN/ID).\n\nGood understanding of Trade Flow systems needed for DMA/DSA trade booking especially in ID markets like CONNECT, Korea, Taiwan and India.\n\nGood knowledge of HK exchange driven activities coordination.\n\nExposure in Systems monitoring tools like KIBANA, Grafana, Logstash, Elastic search, ITRS, etc.\n\nGood exposure in Enterprise Message Systems like Tibco, Solace, etc.\n\nExposure in change & incident management tools like SNOW.\n\nMust be self-starter and be able to work independently.\n\nWilling to undertake other Trade Support functions.\n\nReady to work in Trading floor (high pressure environment).\n\nExcellent communications skills and the ability to interact with Vendors and Traders.\n\nRollout EMS/OMS projects.\n\nKnowledge of SRE will be added advantage.\n\nExcellent command in both written and spoken English.\n\nKnowledge in ORACLE (user level), SQL, Store Procedures.\n\nKnowledge in Unix/Linus, Shell scripting, Perl.\n\nBasic knowledge in Python, Java Basic Knowledge in FIX.\n\nAwareness of SRE concepts is an added advantage.\n\nStay informed on CITIC CLSA Job Opportunities\nNot the right fit? 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