{"id":2368050,"url":"https://alion.io/job/fixspace-maintenance-coordinator","title":"Maintenance Coordinator","company":{"id":4422484,"name":"Fix Space Recruitment","domain":"fixspace.uk","url":"https://alion.io/company/fixspace","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dunstable, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":16,"max":16,"currency":"GBP","period":"hour","gross":null,"usd_annual":42000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Teams","optional":true}],"status":"live","first_seen_at":"2026-10-12T17:02:34Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T22:48:16Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Maintenance Coordinator\nTemporary Contract\nJob Details\nClient: Central Bedfordshire Council\nService Area: Adult Social Care & Housing / Housing Services / Housing Property\nHours: 37 hours per week\nWorking Pattern:\nInitially full time in the office.\nOnce appropriate, hybrid working will apply with 2 days in the office and 3 days remote.\nWorking Hours:\nMonday to Thursday: 8:30am to 5:00pm\nFriday: 8:30am to 4:30pm\nStart Date: 03 August 2026\nDuration: 36 weeks\nLocation\nOffice Base:\nBrewers Hill Road\nDunstable\nCentral Bedfordshire\nLU6 1AD\nPay\nPAY Rate: £15.57 per hour\nJob Overview\nCentral Bedfordshire Council is seeking a Maintenance Coordinator to support the Housing Property service.\nThe Council maintains over 5,000 Council-owned homes, and this role will support the delivery of housing repairs and maintenance services to residents. The successful candidate will be responsible for diagnosing repairs, scheduling repair orders into trade diaries, monitoring open work orders, keeping residents updated and ensuring repairs are progressed through to completion.\nThis is a customer-focused repairs coordination role requiring strong communication skills, excellent organisation, IT and telephony experience, multi-tasking ability and ideally knowledge of housing maintenance services.\nImportant - Please Read Carefully\nThis is a housing repairs coordination / maintenance administration role.\nCandidates must be confident dealing with residents, diagnosing repair requests, scheduling works, updating systems, managing open orders and liaising with trades or internal teams.\nIT and telephony experience is essential.\nKnowledge of housing maintenance, repairs scheduling, social housing repairs, trade diaries or works order systems is desirable.\nA driving licence is required for submission.\nCandidates without customer service, administration, IT/telephony and repair coordination or scheduling experience are unlikely to be considered.\nKey Responsibilities\nSupport the Housing Service in delivering repairs and maintenance services to residents\nDiagnose repairs in Council-owned dwellings raised by residents and stakeholders\nHandle repair requests received through various platforms\nSchedule repairs orders into trade diaries\nEnsure repairs are scheduled effectively to maximise service delivery\nSupport increased trade productivity through effective diary management\nManage resident repair cases from diagnosis through to completion\nEnsure repairs are handled in line with Council processes and policies\nMonitor open repair orders\nClose completed jobs accurately\nReview open work orders and identify possible duplicate orders\nCarry out effective housekeeping of repair orders and case records\nKeep residents informed of the status of their repairs\nProvide excellent customer service to residents and stakeholders\nLiaise with internal teams, trades and wider Housing Service colleagues\nManage conflicting priorities in a busy service environment\nUse IT systems and telephony systems effectively\nWork collaboratively with colleagues on a daily basis\nSupport a positive customer-focused repairs service\nEssential Experience & Skills\nExperience in an administrative, coordination or customer service role\nExperience dealing with customers or residents by phone and email\nStrong communication skills\nStrong organisational skills\nIT experience and confidence using computer systems\nTelephony experience\nAbility to manage multiple tasks and conflicting priorities\nAbility to work in a busy customer-focused environment\nAbility to update records accurately\nAbility to follow processes and policies\nStrong attention to detail\nAbility to liaise with internal teams and external stakeholders\nCan-do attitude and passion for helping others\nAbility to work collaboratively as part of a team\nAbility to work initially full time in the Dunstable office\nAbility to work hybrid once agreed by the service\nDriving licence\nDesirable\nKnowledge of housing maintenance services\nExperience in social housing repairs\nExperience diagnosing repairs or raising repair orders\nExperience scheduling works into trade diaries\nExperience using repairs, housing or works order systems\nExperience monitoring open work orders through to completion\nExperience liaising with trades or contractors\nExperience working in a local authority or housing association environment\nAdditional Information\nThe successful applicant will initially be required to work full time in the office.\nOnce appropriate, hybrid working will apply with a minimum of 2 days per week in the Dunstable office and 3 days remote.\nFull training and an induction programme will be provided.\nInterview will take place online via Microsoft Teams with the Senior Maintenance Coordinator and the Repairs and Maintenance Team Leader.\nThe interview should take no longer than 45 minutes.\nCandidate submission deadline is 13 July 2026.\nDisclaimer\nOn applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role.\nI acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto.\nJob Reference\nOR105854","description_format":"text","description_chars":5205,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T17:02:34Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:1","agency","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":42000,"is_top_pay":false},"html_url":"https://alion.io/job/fixspace-maintenance-coordinator","json_url":"https://alion.io/job/fixspace-maintenance-coordinator.json","meta":{"generated_at":"2026-10-13T22:52:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34895,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4422484},"rest":"https://alion.io/mcp/rest/get_company?id=4422484"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffixspace-maintenance-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffixspace-maintenance-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffixspace-maintenance-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fixspace-maintenance-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffixspace-maintenance-coordinator"}]}