{"id":1987274,"url":"https://alion.io/job/flagger-force-associate-director-of-field-operations","title":"Associate Director of Field Operations","company":{"id":2407184,"name":"Flagger Force","domain":"flaggerforce.com","url":"https://alion.io/company/flaggerforce","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New Kensington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":119000,"max_usd":227000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1623},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-07T03:17:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-11-05T15:24:37Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"Overview\nThe Associate Director of Field Operations is responsible for leading, coordinating, and overseeing all field operations activities within assigned territories or markets. This role ensures operational excellence through strong leadership, workforce development, strategic planning, customer relationship management, and execution of company objectives.\nThe Associate Director of Field Operations is accountable for ensuring field operations are completed safely, efficiently, within budget, and in compliance with customer expectations, company standards, and regulatory requirements. This position provides leadership and oversight to Field Managers, Area Supervisors, Field Specialists, and field employees while fostering a culture aligned with company mission, vision, and values.\nThis role supports operational performance, employee development, succession planning, customer satisfaction, continuous improvement initiatives, and long-term operational growth across all assigned markets.\nResponsibilities\nSupervisory Responsibilities:\nAn Associate Director of Field Operations spearheads and oversees the daily field operations of a\ncompany, including its other sites within a defined territory map. They have the authority to make\nsignificant decisions based on extensive research and reviews while adhering to company standards\nand regulations. Duties include administrative tasks, such as overseeing the department's\nemployment and training procedures, developing sales strategies, setting objectives and guidelines,\nestablishing budgets, and building positive relationships with potential business partners. The\nDirector of Field Operations will also lead and empower staff in a joint effort to reach department\ngoals.\nDuties/Responsibilities:\nLeadership & Team Management\nDirectly oversee multiple Field Managers and field leadership teams across assigned territories.\nLead, mentor, develop, and evaluate Field Managers, Area Supervisors, Field Specialists, and field personnel.\nConduct regular one-on-one meetings, coaching sessions, annual performance reviews, and corrective action procedures.\nDevelop succession plans and maintain leadership bench strength to support operational growth.\nRecruit, interview, hire, onboard, train, and retain field operations personnel.\nFoster a positive, high-accountability work environment focused on teamwork, safety, employee engagement, and operational excellence.\nLead weekly and monthly operational meetings with field leadership teams.\nPartner with Human Resources regarding employee relations, investigations, performance management, and corrective actions.\nSupport cross-functional operational initiatives and Operations Services Center leadership.\nOperations Management\nOversee and support all field operations activities within assigned territories.\nEnsure successful planning, coordination, and execution of field operations according to operational and customer requirements.\nMonitor operational progress and adjust plans as necessary to meet deadlines, quality standards, safety expectations, and business objectives.\nAllocate field resources effectively to maximize operational efficiency and customer satisfaction.\nDevelop and implement operational standards, procedures, goals, objectives, and strategic initiatives.\nMaintain staffing levels and operational readiness to support customer demand and business growth.\nSupport and drive continuous improvement initiatives across field operations.\nSpend significant time in the field building employee and customer relationships while ensuring operational excellence.\nCustomer & Business Development\nBuild and maintain strong client relationships at both operational and senior management levels.\nServe as a primary escalation point for operational and customer issues.\nIdentify and communicate business development opportunities to the Business Development team.\nSupport customer retention, operational consistency, and overall service quality.\nSafety & Compliance\nEnsure all field operations comply with company policies, customer requirements, and local, state, and federal regulations.\nConduct regular field inspections, quality assurance reviews, and work zone observations to ensure safety and operational compliance.\nAssist the Safety Department with incident investigations, root cause analysis, and fact-finding processes.\nPromote a strong safety culture and ensure adherence to all safety standards and operational best practices.\nFinancial & Performance Management\nMonitor key performance indicators (KPIs), operational metrics, staffing levels, and financial performance.\nEstablish, manage, and track operational budgets, forecasts, labor utilization, and project performance.\nPrepare operational reports, forecasts, incident documentation, and performance updates for executive leadership.\nSupport operational efficiency and profitability initiatives across assigned markets.\nAdditional Responsibilities\nSupport storm response operations and travel as necessary to support company operations across markets.\nAttend trade shows, leadership meetings, training sessions, and quarterly corporate meetings as required.\nPerform additional duties and responsibilities as assigned.\nQualifications\nStrong leadership, coaching, and team management skills.\nExcellent verbal and written communication skills.\nStrategic planning and operational oversight capabilities.\nStrong project management, organizational, and time management skills.\nAbility to analyze operational data, KPIs, and performance metrics.\nStrong problem-solving, conflict resolution, and decision-making abilities.\nExperience managing budgets, forecasts, labor planning, and operational performance.\nAbility to build and maintain strong client and employee relationships.\nKnowledge of workforce planning, succession planning, and employee development.\nProficiency in Microsoft Office Suite, including Excel.\nStrong understanding of safety standards, compliance requirements, and operational best practices.\nFlexibility and adaptability in dynamic field environments.\nAbility to travel extensively based on operational needs.\nSteel-toed boots or ability to obtain prior to employment.\nFlagger Force is an industry leader in traffic control. Utilizing robust technology resources and expertise, we support the nation’s infrastructure, utilities, and other service industries throughout the eastern United States.\nFlagger Force provides a supportive work environment centered on our organization's values, vision, and mission. The leadership team believes that our most important asset is our employees. \nFlagger Force is an Equal Opportunity Employer. Flagger Force's policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, military status, sexual orientation, genetic information, or any other protected status under applicable law","description_format":"text","description_chars":6928,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Professional Services","Human Resources"],"lifecycle":[{"event":"open","at":"2026-10-07T03:17:00Z"}],"visa":[],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.766,"p_room":0.45,"age_days":29,"expected_fill_days":17,"reasons":["conf:1","win:tail"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/flagger-force-associate-director-of-field-operations","json_url":"https://alion.io/job/flagger-force-associate-director-of-field-operations.json","meta":{"generated_at":"2026-11-05T20:07:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27096,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2407184},"rest":"https://alion.io/mcp/rest/get_company?id=2407184"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fflagger-force-associate-director-of-field-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fflagger-force-associate-director-of-field-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fflagger-force-associate-director-of-field-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/flagger-force-associate-director-of-field-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fflagger-force-associate-director-of-field-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1987274}},{"tool":"search_jobs","arguments":{"company":"flaggerforce.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1987274},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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