{"id":3818695,"url":"https://alion.io/job/flagship-housing-service-and-breakdown-engineer","title":"Service and Breakdown Engineer","company":{"id":721860,"name":"Flagship Housing","domain":"flagship-housing.co.uk","url":"https://alion.io/company/flagship-housing","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"A","score":97,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T16:53:53Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-11T02:06:55Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Is your career flowing in the right direction? Ready to stop letting great opportunities go down the drain? Can you keep your cool when the pressure's on and the heating's off?\nAt Flagship Services, we're committed to helping people thrive by ensuring our customers have safe, reliable heating and hot water in their homes, and we're looking for an experienced Service & Breakdown Engineer to join our team and play a vital role in delivering exceptional service across our properties.\nDue to some exciting changes to our service provision we're currently recruiting for multiple roles across multiple areas, including: NR and PE postcodes and surrounding areas.\nHours: Full Time - 40 hpw Monday to Friday\nContract: Permanent + company van and tools\nWhat You'll Be Doing\nYou'll be responsible for carrying out high-quality servicing, maintenance, fault finding and repairs on heating systems across a range of homes. Working independently, you'll manage both planned and reactive work while ensuring compliance with all relevant safety regulations and industry standards.\nKey responsibilities include:\nservicing, maintaining and repairing domestic heating systems.\n\ndiagnosing faults and delivering effective first-time fixes.\n\ncompleting safety checks, certifications and accurate documentation.\n\nproviding an excellent customer experience in every home you visit.\n\nparticipating in the on-call rota to support emergency repairs.\n\nmanaging vehicle stock, materials and equipment effectively.\n\nworking safely in line with Gas Safe, OFTEC and company procedures.\n\nWhat You'll Bring\nWe're looking for someone who combines strong technical expertise with outstanding customer service.\nYou'll have:\nproven experience in heating and plumbing maintenance, servicing and repairs.\n\ncurrent ACS and domestic gas qualifications including: CCN1, CENWAT, CKR1, CPA1, HTR1, MET1, HWSS1 and CMDDA1.\n\nWater Regulations (WREG) qualification.\n\nfull UK driving licence.\n\nstrong fault-finding and diagnostic skills.\n\nexcellent communication and customer service skills.\n\nthe ability to work independently and manage your workload effectively.\n\nTo see full details about this roles responsibilities and requirements please click here to view the Service and Breakdown Engineer - Part I Play statement.\nWhy Join Us?\nThis is more than a maintenance role. Every day you'll make a real difference by helping customers stay safe, warm and comfortable in their homes. You'll have opportunities to continue developing your technical expertise, broaden your knowledge across different systems and fuel types, and even work towards additional qualifications, including commercial qualifications where appropriate.\nWhat We Offer\ncompetitive salary - £37246.28 to £41902.06 per annum\n\n25 days holiday + bank holidays (increasing to 28 days after 5 years service)\n\ncompany van and tools\n\ncareer development and ongoing training\n\nFamily Friendly policies\n\nHealth and Wellbeing support\n\nTo see our benefit package for the Service and Breakdown Engineer position, please click here.\nHow to apply\nClick Apply Online below and attach your CV along with a supporting statement explaining why you’re the right person for the job.\nPlease check your email (including spam folders) regularly for updates.\nImportant information\nApplication Closing Date: 29th November 2026 (Midnight)\nApplications may be reviewed, and candidates invited to interview ahead of the closing date.\nNo Agencies please, we do not accept speculative applications\nAbout Us\nFlagship Services is part of Bromford Flagship Livewest. By joining us, you become part of a one of the largest housing providers in the UK - delivering community-focused services across the East, Central and South West of England. We manage approximately 120,000 homes, serving around 300,000 customers, and with firm ambitions to deliver an additional 50,000 new homes by 2040. Join us to help create communities where people can put down roots, feel secure, and thrive.","description_format":"text","description_chars":3977,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Rental","Residential Real Estate"],"lifecycle":[{"event":"open","at":"2026-11-05T16:53:53Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":18,"reasons":["conf:5","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/flagship-housing-service-and-breakdown-engineer","json_url":"https://alion.io/job/flagship-housing-service-and-breakdown-engineer.json","meta":{"generated_at":"2026-11-11T02:53:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1527,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":721860},"rest":"https://alion.io/mcp/rest/get_company?id=721860"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fflagship-housing-service-and-breakdown-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fflagship-housing-service-and-breakdown-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fflagship-housing-service-and-breakdown-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/flagship-housing-service-and-breakdown-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fflagship-housing-service-and-breakdown-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3818695}},{"tool":"search_jobs","arguments":{"company":"flagship-housing.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3818695},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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