{"id":2887290,"url":"https://alion.io/job/fletcher-jones-call-center-representative","title":"Call Center Representative","company":{"id":690873,"name":"Fletcher Jones","domain":"fletcherjones.com","url":"https://alion.io/company/fletcherjones","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":95,"open_postings":49,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":530,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Las Vegas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T23:56:26Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-11-14T08:57:42Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":25},"description":"Are you a motivated, customer-focused professional who enjoys connecting with people and creating opportunities? We are looking for a Client Care Representative to join our team. In this fast-paced, call center environment, you will engage with prospective customers, respond to inquiries, generate interest in our vehicles, and schedule appointments for our Sales team. Your communication skills, persistence, and commitment to delivering an exceptional guest experience will play an important role in driving dealership sales.\nBenefits\nHealth insurance\nDental insurance\nVision insurance\nPaid time off\n401(k)\n401(k) matching\nFlexible spending account\nProfessional development assistance\nLife insurance\nEmployee assistance plan\nDisability insurance\n\nWhat You Will Do\nEngage with prospective and existing customers through inbound and outbound calls, emails, text messages, and online inquiries.\nGenerate sales opportunities by following up with internet leads, previous inquiries, and prospective customers.\nSchedule and confirm sales appointments, encouraging customers to visit the dealership.\nMaintain consistent follow-up with customers to build relationships, sustain interest, and maximize appointment opportunities.\nAccurately document customer interactions, lead status, appointments, and follow-up activities in the dealership's Customer Relationship Management (CRM) system.\nCoordinate with the Sales team to ensure a smooth transition from initial customer contact to dealership visit.\nWhat We Are Looking For\nPrevious experience in a call center, business development, customer service, or sales environment preferred.\nStrong verbal and written communication skills with a friendly, professional, and persuasive approach.\nConfidence making outbound calls, engaging prospective customers, and overcoming objections.\nA proactive, persistent, and results-oriented mindset with the ability to meet performance goals.\nStrong organizational and time management skills with the ability to manage multiple customer interactions and follow-up activities.\nComfortable using computers, CRM systems, and multiple communication platforms.\nAbility to work effectively in a fast-paced, team-oriented call center environment.\nDependability, professionalism, and a genuine commitment to delivering an exceptional customer experience.\nWe attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones Automotive Group brand that drives our company toward success.\nWe are an Equal Opportunity Employer\nPrivacy Policy","description_format":"text","description_chars":2713,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Life insurance","Professional development","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-10-20T00:43:09Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":25,"expected_fill_days":530,"reasons":["conf:3","win:early"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/fletcher-jones-call-center-representative","json_url":"https://alion.io/job/fletcher-jones-call-center-representative.json","meta":{"generated_at":"2026-11-14T12:43:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12508,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":690873},"rest":"https://alion.io/mcp/rest/get_company?id=690873"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffletcher-jones-call-center-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffletcher-jones-call-center-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffletcher-jones-call-center-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fletcher-jones-call-center-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffletcher-jones-call-center-representative"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2887290}},{"tool":"search_jobs","arguments":{"company":"fletcherjones.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2887290},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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