{"id":3188058,"url":"https://alion.io/job/fletcher-jones-service-advisor-3","title":"Service Advisor","company":{"id":690873,"name":"Fletcher Jones","domain":"fletcherjones.com","url":"https://alion.io/company/fletcherjones","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":95,"open_postings":50,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":584,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Beverly Hills, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120300,"max":186000,"currency":"USD","period":"year","gross":null,"usd_annual":186000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2024-12-27T22:04:13Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-28T09:53:43Z","board_verified":true,"closed_at":null,"days_open":669,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":669},"description":"At Audi Beverly Hills our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation’s #1 family-owned automotive group. We are seeking an experienced Service Advisor to join our team as we continue to change the industry.\nThe Service Advisor is responsible for ensuring an exemplary experience for the service customer by providing a prompt and friendly greeting, listening to their description of problems or services needed, preparing repair orders and being proactive, accurate and thorough in communication. The Service Advisors serves as a liaison between customer and technician ensuring the customer’s needs are understood by the technician and the recommended service and/or repairs are understood by the customer.\nIf in your personal pursuit of excellence, you have developed a proven track record of consistently producing outstanding results through a commitment to continuous and never-ending improvement, join us. Your next opportunity awaits.\nBenefits\nHealth insurance\nDental insurance\nVision insurance\nPaid sick time\nPaid vacation\n401(k)\n401(k) matching\nFlexible spending account\nProfessional development assistance\nLife insurance\nEmployee assistance plan\nDisability insurance\nResponsibilities\nMeet with customers and determine their needs for repair and/or service of their vehicle issues\nPrepare accurate Repair Orders showing time, cost and labor estimates, verifying warranty and service contracts and reviewing with clients\nMonitor the progress of each vehicle throughout the day and update customers frequently\nIncrease profitability by maximizing sales by promoting the sale of labor, parts and accessories by providing explanation of estimates and obtaining approval for work that is sold\n Qualifications\nValid driver’s license and clean driving record\nPrevious experience as a Service Advisor preferred\nPay: $123,400 - $190,000 / year is the expected total annual earnings after factoring in all forms of compensation including hourly pay, commissions, overtime, benefits (vacation and sick), etc. Employees in this position will primarily be paid commissions based on performance but will also be paid minimum wage for non-sales work and for rest periods. Commissions range from $120,300 to $186,000 per year based on performance.\nWe attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones Automotive Group brand that drives our company toward success.\nWe are an Equal Opportunity Employer\nPrivacy Policy","description_format":"text","description_chars":2769,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Life insurance","Professional development","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-10-24T00:45:32Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.67,"p_room":0.44,"age_days":669,"expected_fill_days":584,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":186000,"is_top_pay":true},"html_url":"https://alion.io/job/fletcher-jones-service-advisor-3","json_url":"https://alion.io/job/fletcher-jones-service-advisor-3.json","meta":{"generated_at":"2026-10-28T10:11:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13291,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":690873},"rest":"https://alion.io/mcp/rest/get_company?id=690873"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffletcher-jones-service-advisor-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffletcher-jones-service-advisor-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffletcher-jones-service-advisor-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fletcher-jones-service-advisor-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffletcher-jones-service-advisor-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3188058}},{"tool":"search_jobs","arguments":{"company":"fletcherjones.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3188058},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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