{"id":1370507,"url":"https://alion.io/job/flex-business-analyst","title":"Business Analyst","company":{"id":1845316,"name":"Flex","domain":"flex.com","url":"https://alion.io/company/flex-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":47,"ghost_share":0,"stale_share":0.936,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-09-30T05:45:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shanghai, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":49000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":937},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-06-11T00:00:00Z","employer_posted_date":"2026-06-11","last_verified_at":"2026-09-30T16:54:16Z","board_verified":true,"closed_at":null,"days_open":112,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":111},"description":"Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.\nA career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.\nJob Summary\nTo support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Order and Delivery Management Officer located in Shanghai Jiading.\nReporting to the Order and Delivery Manager, the Order and Delivery Officer role involves… assure order fulfillment from customer order receiving to shipment, drive improvements on order schedule improvements to meet customer request dates with correct products and right quantity. Constant consider ways of process improvements in order to optimize its function and to best support department objectives.\nWhat a typical day looks like:\nBusiness Analysis based on customer forecast , ODM demand and open backlog for supply sites revenue projection and priority allocation if required.\nDrive supply sites ERP system order to cash setup align with central team standard.\nCustomer service, act as the key liaison to customers handling customer order and demand fulfillment (from predict demand to order payment）\nOversee end-to-end order management processes, including sales order analysis , order entry, validation, production scheduling, and delivery coordination\nEnsure accuracy of order details (quantity, pricing, specifications) and compliance with contractual terms\nMonitor order status, resolve discrepancies (e.g., delays, shortages), and ensure on-time delivery to clients.\nCustomer escalation channel, handle shortages escalations, customer communications and supply allocation base on different customers’ demands\nManage delivery precisions (OTD, Delivery LT) for global supply sites to sustain good customer delivery experiences\nManage and coordinate shipment instructions to forwarders/ forwarder in-house staff.\nSupport customer RMA handling\nInside sales coordination\nOverall responsibility to the processes within the Order & Delivery.\nOther tasks assigned by Order and Delivery Manager.\nThe experience we’re looking to add to our team:\nUniversity degree or equivalent from technical or business area\nGood knowledge and 3 years of experience in order management and business analysis , preferably in the electronics industry\nGood knowledge of process and procedure, ERP system super user is preferred.\nGood Knowledge of international trade\nWhat you’ll receive for the great work you provide:\nSocial Insurance\nLife Insurance\nPTO\nJob Category\nSales - Marketing - Account MgmtRequired Skills:\nOptional Skills:\nFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email  and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).","description_format":"text","description_chars":3609,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Hardware","Health Care"],"lifecycle":[{"event":"open","at":"2026-09-28T03:51:05Z"}],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.117,"p_room":0.28,"age_days":111,"expected_fill_days":13,"reasons":["conf:7","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-09-30T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/flex-business-analyst","json_url":"https://alion.io/job/flex-business-analyst.json","meta":{"generated_at":"2026-10-01T04:18:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3625,"day_limit":5000,"remaining_today":1375,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}