{"id":2898198,"url":"https://alion.io/job/flex-business-systems-analyst-7","title":"Business Systems Analyst","company":{"id":1845316,"name":"Flex","domain":"flex.com","url":"https://alion.io/company/flex-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":100,"ghost_share":0,"stale_share":0.66,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Guadalajara, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T00:00:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-23T08:47:45Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.\nA career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.\nJob Summary\nFlex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, Axiom, with the spin planned for Q1 2027. If the intended spin occurs, this role will support Axiom, a company focused on critical digital infrastructure and delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.\n\nTo support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Business Systems Analyst located in Guadalajara, North Campus.\nThe Business Systems Analyst role involves serve as the first point of contact between the customer and IT. He will record the occurrence and solution of first-level support incidents, in addition to the implementation and registration of temporary solutions to failures in IT services in production lines while a permanent solution is implemented\nWhat a typical day looks like:\nProvide solutions to incidents of second and third functional and technical level.\nRecord the occurrence and resolution of support incidents.\nImplementation and registration of permanent solutions to failures in IT services\nTo diagnose quality problems of application data.\nDefine, plan and implement preventive actions to avoid future incidents of known problems by the same source.\nPrioritizing and resolving support incidents generated in IT services.\nEnsuring the availability of floor control systems.\nFlex Flow administration.\nScale and ensure solving problems that cannot be resolved to the service provider.\nInstall and update applications on servers that provide services to manufacturing\nThe experience we’re looking to add to our team:\nDegree in Systems Engineering or a related field.\nIntermediate English.\n100% on-site role.\n Schedule flexibility is essential (for support tasks).\nAbility to provide production and manufacturing floor support. \nSoftware development skills.\nBasic knowledge of networking and technical support.\nBasic knowledge of servers.\nWhat you’ll receive for the great work you provide:\nCompetitive Salary.\nLife & Medical insurance.\nChristmas Bonus.\nFood Coupons.\nSaving Fund.\nXS65\nJob Category\nITRequired Skills:\nOptional Skills:\nFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email  and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. 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