{"id":2183003,"url":"https://alion.io/job/flex-customer-quality-engineer","title":"Customer Quality Engineer","company":{"id":1845316,"name":"Flex","domain":"flex.com","url":"https://alion.io/company/flex-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":89,"ghost_share":0,"stale_share":0.685,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["George Town, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":31000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":6708},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false}],"status":"live","first_seen_at":"2026-10-09T15:22:53Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-12T09:06:19Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.\nA career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.\nJob Summary\n\nFlex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, Axiom, with the spin planned for Q1 2027. If the intended spin occurs, this role will support Axiom, a company focused on critical digital infrastructure and delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.\nTo support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a CustomerQuality Engineer located in Mechanical Plant Batu Kawan, Penang.\nIn this role, you will be maintaining quality engineering programs, standards and improvements within the organization.\nWhat a typical day looks like:\nDevelops and initiates standards and methods for inspection, testing and evaluation.\nDevises sampling procedures and designs and develops forms and instructions for recording, evaluating and reporting quality and reliability data.\nDevelops and implements methods and procedures for disposition of discrepant material and devises methods to assess cost.\nDirects workers engaged in measuring and testing product and tabulating data concerning materials, product or process quality and reliability.\nCompiles and writes training material and conducts training sessions on quality control activities.\nHolds up Product Engineers and Quality Program Managers with customer interfaces as necessary on quality related issues.\nAssures data availability and integrity for all quality related data. Consolidates and reports quality results.\nInitiates corrective action requests as needed and tracks to satisfactory completion.\nAssists with development and implementation of quality audits.\nIn charge of developing, applying, revising and maintaining quality standards for processing materials into partially finished or finished products.\nDesigns and implements methods and procedures for inspecting, testing and evaluating the precision and accuracy of products and/or production equipment.\nExplores reports and returned products and recommends corrective action.\nEstablishes program to evaluate precision and accuracy of production equipment and testing, measurement and research of equipment and facilities.\nApproves product, process and equipment qualifications.\nProvides liaison to various regulatory bodies.\nThe experience we’re looking to add to our team:\nTypically requires a Bachelor’s degree in related field or equivalent experience.\nTypically requires minimum 6 years of Quality Engineering experience mechanical manufacturing industry. \nFamiliar with Stamping, Assembly, Welding, Powder Coating, Machining, or Metal Fabrication processes.\nHands-on experience using measurement tools such as Caliper, Micrometer, Height Gauge, Profile Projector, and CMM.\nKnowledge of ISO 9001, QMS requirements, audits, NCR, CAPA, and continuous improvement practices.\nExperience in customer complaint handling, 8D problem solving, Root Cause Analysis (RCA), and corrective action implementation.\nAble to work closely with customers and cross-functional teams to resolve quality issues and drive customer satisfaction.\nWhat you’ll receive for the great work you provide:\nMedical benefits, dental, vision\nLife Insurance\nPaid Time Off\nBonuses\nHH39\nAA98\nJob Category\nQualityRequired Skills:\nOptional Skills:\nFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email  and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).","description_format":"text","description_chars":4532,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Hardware","Health Care"],"lifecycle":[{"event":"open","at":"2026-10-09T15:22:53Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.626,"p_room":1,"age_days":2,"expected_fill_days":13,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/flex-customer-quality-engineer","json_url":"https://alion.io/job/flex-customer-quality-engineer.json","meta":{"generated_at":"2026-10-12T09:45:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14859,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1845316},"rest":"https://alion.io/mcp/rest/get_company?id=1845316"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fflex-customer-quality-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fflex-customer-quality-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fflex-customer-quality-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/flex-customer-quality-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fflex-customer-quality-engineer"}]}