{"id":4032903,"url":"https://alion.io/job/flex-logistics-coordinator-3","title":"Logistics Coordinator","company":{"id":1845316,"name":"Flex","domain":"flex.com","url":"https://alion.io/company/flex-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":164,"ghost_share":0,"stale_share":0.622,"repost_share":0.024,"time_to_fill_p50_days":26,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Warrington, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T19:09:39Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T19:09:39Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.\nA career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.\nJob Summary\n\nReporting to the Customer Service Team Leader we are looking to add a Logistics Coordinator to our team. In this role, you will be responsible for delivering exceptional service to customers, field engineers, and internal stakeholders. You will play a key role in monitoring logistics operations, managing escalations and pending cases, answering day-to-day logistics queries, and ensuring a seamless customer experience across the UK and Europe.\nWhat a Typical Day Looks Like\nAct as the primary point of contact for customers and field engineers regarding parts, logistics, and returns\nProvide excellent customer support through phone, email, and chat channels\nMonitor carrier performance and proactively manage pending shipments and logistics issues\nResolve customer queries efficiently and manage escalations, involving management when necessary\nMonitor customer feedback and identify opportunities to improve service quality and customer satisfaction\nParticipate in regular team meetings and one-to-one discussions to share feedback and contribute to team success\nCollaborate with internal departments to resolve operational issues and improve workflows.\nIdentify process inefficiencies and support continuous improvement initiatives\nAssist with the implementation of new tools, systems, and processes\nEnsure quality, consistency, and a customer-focused approach in all interactions\nThe Experience We're Looking to Add to Our Team\nExcellent verbal and written communication skills in English is a must\nPrevious experience in a customer service, logistics, supply chain, or coordination role\nExperience working in a fast-paced, multi-channel contact center or customer support environment is an advantage\nStrong interpersonal skills with the ability to build positive relationships with customers and colleagues\nAbility to quickly learn and adapt to new systems, tools, and processes\nExperience managing multiple priorities and working effectively under pressure\nStrong analytical and problem-solving abilities\nHigh attention to detail and accuracy\nWhat You'll Receive for the Great Work You Provide\nContinuous training tailored to your role and skill set\nMinimum 33 days holidays inclusive of bank holidays per annum\nHoliday purchase scheme\nPension and life assurance scheme\nFunding, Education, Study and Training scheme - employees can apply for £250/year which aids their development such as gym membership, language classes\nHybrid working\nGreat team and work environment, a truly international workplace\nSupportive and flexible culture\nChallenging assignments\nCharity of the year and volunteering opportunities in the local community\nEmployee Assistance Program\nPlace of work: Warrington\nPlease note that our recruitment team is based in Hungary and therefore you may be called by an international number. (+36...)\nPlease also be aware that there are currently no direct public transport links to site so possessing your own transport is required.\nAO16\nannaokros\nJob Category\nOperationsRequired Skills:\nOptional Skills:\nFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email  and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).","description_format":"text","description_chars":4236,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Gym membership","Hybrid work"],"hiring_locations":[{"name":"Hungary","iso":"HU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Freight Forwarding","Electronics Manufacturing","Power Supplies & Power Electronics"],"lifecycle":[{"event":"open","at":"2026-11-10T19:09:39Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-10T21:16:22Z"},"pay":null,"html_url":"https://alion.io/job/flex-logistics-coordinator-3","json_url":"https://alion.io/job/flex-logistics-coordinator-3.json","meta":{"generated_at":"2026-11-10T21:16:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14819,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1845316},"rest":"https://alion.io/mcp/rest/get_company?id=1845316"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fflex-logistics-coordinator-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fflex-logistics-coordinator-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fflex-logistics-coordinator-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/flex-logistics-coordinator-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fflex-logistics-coordinator-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4032903}},{"tool":"search_jobs","arguments":{"company":"flex.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4032903},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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