{"id":1255448,"url":"https://alion.io/job/flex-program-manager-assistant-manager","title":"Program Manager / Assistant Manager","company":{"id":1845316,"name":"Flex","domain":"flex.com","url":"https://alion.io/company/flex-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["George Town, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":38000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2378},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-27T03:25:10Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.\nA career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.\nJob Summary\n\nTo support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Manager / Assistant Manager located in Prai, Penang.\nIn this role, you will be In-charge of guiding a team of cross functional experts in the delivery of customer focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.\nWhat a typical day looks like:\nOrganize, plan and direct program schedules and budgets.\nIn charge of tracking relevant metrics and drive action items based on results.\nProvide help, knowledge and expertise with contract negotiations as required.\nOversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.\nReviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.\nEstablishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.\nManage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.\nBe the key channel of communication for customers and act as escalation in the event of customer issues.\nIn charge of customer´s satisfaction reviews and corrective actions.\nMaintain current and develop additional business with customers.\nMonitor and track that project and program deliverables are met.\nBe accountable for maintaining excellent customer relations with both new and existing customers.\nHolds up production sites for projects, costs and other customer related matters through business and expertise.\nThe experience we’re looking to add to our team:\nTypically requires a Bachelor's degree in engineering or related field or equivalent experience.\nTypically requires a minimum of 5 years’ experience in program administration/ management or related area.\nDemonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.\nDemonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.\nAccountability for the program wellness.\nWhat you’ll receive for the great work you provide:\nMedical benefits, dental, vision\nLife Insurance\nPaid Time Off\nPerformance Bonus\nNB87\nJob Category\nOperationsRequired Skills:\nOptional Skills:\nFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email  and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).","description_format":"text","description_chars":3907,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Hardware","Health Care"],"lifecycle":[{"event":"open","at":"2026-09-25T19:03:46Z"}],"liveness":{"score":82,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.823,"p_room":1,"age_days":4,"expected_fill_days":23,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-09-26T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/flex-program-manager-assistant-manager","json_url":"https://alion.io/job/flex-program-manager-assistant-manager.json","meta":{"generated_at":"2026-09-27T04:12:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3927,"day_limit":5000,"remaining_today":1073,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}