{"id":3336966,"url":"https://alion.io/job/flex-regional-service-manager","title":"Regional Service Manager","company":{"id":1845316,"name":"Flex","domain":"flex.com","url":"https://alion.io/company/flex-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":118,"ghost_share":0,"stale_share":0.661,"repost_share":0.008,"time_to_fill_p50_days":26,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":95900,"max":131900,"currency":"USD","period":"year","gross":null,"usd_annual":131900},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-26T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-30T00:42:34Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job Summary\nFlex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, Axiom, with the spin planned for Q1 2027. If the intended spin occurs, this role will support Axiom, a company focused on critical digital infrastructure and delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.\n\nTo support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a/an Regional Service Manager.\nReporting to the Field Service Manager the Regional Service Manager manages all Field service technicians within the defined region and works with the Customer support group on Scheduling, planning, and coordinating field service Technicians and Field Support groups as we design, assemble, install, and service power distribution equipment in compliance with applicable standards.\nWhat a typical day looks like:\nPlans, directs, and coordinates the activities of field services to continually improve operational planning and processes to install and service electrical distribution equipment in accordance with cost, quality, safety, and quantity specifications. May require responding to issues during non-work hours on weekdays, weekends, and holidays.\nReviews field service schedules as part of planning for future and ongoing projects to make decisions concerning staffing requirements, work procedures, or assignments, considering budgetary limitations and time constraints.\nPlans and establish work schedules, assignments, establishes scopes, and priorities to meet goals and to improve department efficiency and utilization. Maintains startup procedures and updating them as needed for accuracy and completeness.\nCompletes meetings to review safety, quality and production issues with their teams.\nManage and develop field service personnel through appropriate internal/external training, involvement, delegation and regular reviews of performance.\nDevelop and lead the field service teams using expertise and developing high-performance behaviors, identifying technical/resource requirements and proposing solutions to rectify.\nCollaborate with other departments to integrate production with business systems or processes and resolving issues that may impact the organization.\nWork with field service team to resolve problems concerning design, adherence to specifications and/or required standards, and related issues.\nResponsible for ensuring adherence to all corporate, external and appropriate regulatory requirements.\nWork with Engineering/PM’s to provide MOPs for site work when required.\nReview and approve Tech’s monthly expense reports.\nManage technician time thru Kronos.\nBased on these opportunities implement continuous improvement projects to a validated conclusion.\nProactively works to eliminate waste and adds value to all processes. Ensures assigned employees adhere to all relevant health and safety regulations and perform work practices that are safe and in a clean work environment.\nEnsures assigned employees adhere to company policies and rules, and, when necessary, enact necessary discipline processes up to and including written warnings in conjunction with supervision and Human Resources. Also provides further support and participation when escalation is required.\nCoaching, mentoring, and training of their techs through a combination of field and factory support.\nServe as the first line of defense for questions (when applicable) that their techs may have. This will help in determining what training or additional resources the technician needs.\nAdditional duties as required.\nThe experience we’re looking to add to our team,\nA minimum of a bachelor’s degree in engineering or related field and the equivalent of 3 - 5 years’ experience working in power distribution industry and/or service environment with demonstrated knowledge and proficiency in engineering operations or High School Education or GED and equivalent of 5 - 8 years of practical work experience. Power distribution experience is a plus. \nKnowledge of principles and process for providing supervision and leadership with considerable experience supervising, managing and motivating employees in a manufacturing setting.\nStrong technical and understanding of power distribution equipment and related standards.\nFamiliarity with the development and implementation of work instructions.\nGood computer skills, to include Microsoft Office Suite, etc.\nAbility to travel up to 60% of the time.\nEC37\nWhat you'll receive for the great work you provide:\nFull range of medical, dental, and vision plans\nLife Insurance\nShort-term and Long-term Disability\nMatching 401(k) Contributions\nVacation and Paid Sick Time\nTuition Reimbursement\n\nApplication Deadline:\nApplications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.\nJob Posting Start Date 10-26-2026 Job Posting End Date 12-26-2026\n\nThe base pay range for this position is provided below. The final base rate offered will be determined using job-related, non-discriminatory criteria, including but not limited to experience, qualifications, geographic location, education, external market data, and internal equity.\n$95,900.00 USD - $131,900.00 USD AnnualJob Category\nOperationsIs Sponsorship Available?\nNoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email  and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).","description_format":"text","description_chars":6690,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Electronics Manufacturing","Power Supplies & Power Electronics","Contract Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-27T14:11:45Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":26,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":131900,"is_top_pay":true},"html_url":"https://alion.io/job/flex-regional-service-manager","json_url":"https://alion.io/job/flex-regional-service-manager.json","meta":{"generated_at":"2026-10-30T01:01:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1357,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1845316},"rest":"https://alion.io/mcp/rest/get_company?id=1845316"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fflex-regional-service-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fflex-regional-service-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fflex-regional-service-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/flex-regional-service-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fflex-regional-service-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3336966}},{"tool":"search_jobs","arguments":{"company":"flex.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3336966},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}