{"id":3888650,"url":"https://alion.io/job/flex-senior-engineering-manager-consumer-new-verticals","title":"Senior Engineering Manager, Consumer / New Verticals","company":{"id":2004,"name":"Flex","domain":"getflex.com","url":"https://alion.io/company/flex","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":240000,"max":300000,"currency":"USD","period":"year","gross":null,"usd_annual":300000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":true,"has_equity":false,"technologies":[{"name":"Platform Engineering","optional":false}],"status":"live","first_seen_at":"2026-11-06T16:18:07Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T07:02:40Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.\nThat work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.\nAbout the Job\nFlex is a growth-stage, NYC-headquartered FinTech company building the payment layer for life’s financial obligations-giving households one place to see, split, and pay their bills around how they live and get paid. By giving people greater choice over how and when they pay, and helping eligible on-time payments build a positive credit history, Flex puts households back in control of their cash flow.\nBuilding on our roots in rent, we’re expanding into a broader consumer bill management platform that helps people manage essential spend and align payments with their finances. Our Consumer engineering team within the New Verticals division is at the forefront of this expansion, building a new business line within Flex. We’re looking for motivated leaders who thrive in ambiguity, turn new ideas into products, and help shape how millions of people manage their financial lives.About the Role\nWe are looking for an experienced Senior Engineering Manager to own consumer engineering teams within the New Verticals division. These teams partner closely with the product and the business to deliver high quality and delightful user experiences and the systems that power them.\nYou will own multiple workstreams that tie directly to critical business KPIs. You will work closely with product managers to drive delivery of their workstreams with your team of highly adaptable, AI-enabled engineers who reside in the Consumer organization but range across the entire Flex system as necessary.\nYou will serve as a key technical partner to Product, business leadership, and cross-functional teams (such as Lifecycle Marketing (LCM), Legal & Compliance, and Risk) to drive outcomes across your workstreams. You will also represent Consumer engineering and New Verticals in Flex-wide architecture and quality initiatives, ensuring we build solutions that scale across Flex as a whole.\nOur Engineering Teams\nConsumer Engineering: Builds the APIs and backend systems powering Flex’s consumer-facing mobile and web apps. This team focuses on delivering high quality, delightful and trustful customer experiences.\nPartner Integrations Engineering: Owns the backend services and integrations that connect Flex to financial partners and payment networks, ensuring secure, reliable payment flows and partner-facing experiences.\nCore Platform Engineering: Maintains the backend services and infrastructure supporting all business features, including Payments, Ledger, Identity, and Settlement, providing the foundation for all of Flex’s products.\nWhat You’ll Do\nTechnical Leadership\nDefine and execute the consumer architecture supporting New Verticals’ expansion into essential spend.\nPartner with engineering leaders across Flex to align technical decisions, reuse shared capabilities, and build systems that scale across business divisions.\nGuide design reviews and make high-impact technical decisions, balancing speed of experimentation with long-term maintainability.\nEnsure reliability, data integrity, and financial correctness across consumer workflows.\nExecution & Delivery\nPartner with Product and business leadership to shape initiatives and connect engineering investments to customer value and business outcomes.\nLead large, ambiguous projects from early exploration through launch and scale.\nCoordinate cross-team dependencies and resolve blockers regardless of team.\nEstablish feedback loops that help the team learn from customer behavior, iterate quickly, and scale successful products.\nPeople Leadership\nManage, mentor, and grow a team of engineers.\nEstablish strong ownership of customer outcomes, engineering quality, and operational excellence.\nHire and develop senior engineers and future technical lead\nElevate testing discipline and design rigor while helping the team navigate the uncertainty of building a new business line.\nOperational Ownership\nOwn the production health and reliability of the team’s consumer services.\nImprove observability, scalability, and incident response a\nPartner with Risk, Compliance, and platform teams to build safeguards into customer-facing financial workflows.\nEnsure new capabilities launch with clear operational ownership, monitoring, and support readiness.\nWho You Are\nBeyond the qualifications below, you are a generalist, enabler, and problem solver who leads through engineering management. High ownership and drive are your default. When a problem falls between teams or disciplines, you help find a path forward. You pair strong customer empathy with deep technical knowledge. You translate business strategy into execution and contribute meaningfully in design reviews. You develop excellent engineers and build strong teams, but don’t shy away from opening a PR yourself.\n8+ years of software engineering experience spanning frontend and backend systems, and 3+ years managing engineers.\nExperience building and scaling consumer-facing products and the APIs and backend systems that power them.\nStrong product judgment and a track record of partnering with business and product leaders to delivery .\nExperience leading ambiguous, cross-functional initiatives from early definition through launch and iteration.\nStrong understanding of distributed systems, service architecture, reliability, and data integrity.\nExperience owning production services with high standards for uptime, correctness, and operational readiness.\nA track record of growing engineers, developing technical l with strong ownership and accountability.\nAbility to influence technical direction across teams and balance the needs of a new business line with shared company-wide capabilities.\nPreferred\nExperience building or operating consumer fintech, payments, banking, or lending products.\nExperience launching a new product or business line from early experimentation through adoption and scale.\nFamiliarity with customer onboarding, bill management, payment workflows, or other consumer financial experiences.\nExperience using product analytics and experimentation to i, engagement, or retention.\nExperience partnering with Risk and Compliance teams in a regulated environment.\nBackground scaling high-growth consumer platforms.\nCompensation\nFlex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.\nTier 1 (NYC/Bay Area, Los Angeles, Seattle)\n$240,000—$300,000 USD\nTier 2 (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)\n$216,000—$270,000 USD\nTier 3 (Salt Lake City, all other USA cities)\n$200,000—$255,000 USD\nLife at Flex\nBuilding a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.\nOffices\nRoles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.\nBenefits\nView our benefits and more at getflex.com/careers.","description_format":"text","description_chars":8282,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Relocation assistance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Buy Now, Pay Later"],"lifecycle":[{"event":"open","at":"2026-11-06T20:30:13Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":63,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":300000,"is_top_pay":true},"html_url":"https://alion.io/job/flex-senior-engineering-manager-consumer-new-verticals","json_url":"https://alion.io/job/flex-senior-engineering-manager-consumer-new-verticals.json","meta":{"generated_at":"2026-11-09T07:10:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4087,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2004},"rest":"https://alion.io/mcp/rest/get_company?id=2004"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fflex-senior-engineering-manager-consumer-new-verticals"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fflex-senior-engineering-manager-consumer-new-verticals"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fflex-senior-engineering-manager-consumer-new-verticals"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/flex-senior-engineering-manager-consumer-new-verticals\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fflex-senior-engineering-manager-consumer-new-verticals"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3888650}},{"tool":"search_jobs","arguments":{"company":"getflex.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3888650},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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