{"id":2589967,"url":"https://alion.io/job/flexicruit-msp-it-account-manager","title":"MSP IT Account Manager","company":{"id":4422077,"name":"Flexicruit","domain":"flexicruit.uk","url":"https://alion.io/company/flexicruit","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Edenbridge, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":35000,"max":40000,"currency":"GBP","period":"year","gross":null,"usd_annual":52595},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T05:33:28Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T03:46:23Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"MSP IT Account Manager\nEdenbridge\nBasic Salary- £35,000-£40,000 per year\nMonday- Friday - 9am- 5:30pm- Flexible hours- Hybrid working offered after probation\n25 Days Annual Leave plus Bank Holidays\nWe are seeking a driven and customer-focused IT Account Manager to join our growing team. This role is central to maintaining and developing strong client relationships, identifying new business opportunities, and ensuring our clients receive tailored technology solutions that support their growth. You will act as a trusted advisor, working closely with technical teams to deliver value-led outcomes while contributing to NetVector's reputation for outstanding customer satisfaction and long-term client partnerships.\nOur Client prides themselves on delivering flexible, bespoke IT solutions that enable businesses to thrive. With over 25 years of experience supporting small to medium-sized organisations across the UK, they specialise in IT support, cloud services, cybersecurity, and consultancy-building long-term partnerships based on trust, transparency, and exceptional service.\nAccount Management\nServing as the primary point of contact for assigned client accounts, ensuring technology solutions\n\nand managed services align with their business objectives.\n\nBuilding strong, long-term relationships as a trusted advisor to a range of stakeholders\n\nIdentifying, upselling and cross-selling opportunities within existing accounts\n\nGathering information and specifications and producing quotations for new and existing accounts and following up to progress the sale\n\nCoordinating with technical teams to ensure services are delivered as promised\n\nConducting regular account reviews and identifying opportunities for service improvement\n\nProactively addressing client concerns and escalating issues when necessary\n\nRenewing contracts and managing service agreement changes\n\nWorking closely with the Help Desk, Engineers to deliver customer satisfaction\n\nWhat we are looking for\n2 plus years of experience within IT Sales, MSP sales or Technology Account Management\n\nProven ability to close deals and grow existing accounts\n\nSound knowledge of Microsoft operating systems and applications\n\nWorking knowledge of Sales and Marketing principles and techniques\n\nExcellent presentation, and negotiation skills\n\nAbility to communicate clearly and concisely both in written and verbal exchanges with prospects and customers\n\nConfident to business network on a formal and informal basis\n\nFull UK Driving Licence\n\nIf you would like to be considered for this brilliant opportunity, please apply now and we can arrange a 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