Workshop Controller/ Workshop Manager
Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on Oct 15, 2026.
Workshop Controller/ Workshop Manager
Northampton
£32,000-£45,000 depending on experience
Monday to Friday, 8:30am-5:30pm
We are recruiting for a Workshop Controller/ Manager to join a busy, modern independent garage in Northampton.
This is a great opportunity to join a business that stands out from the norm. The garage is modern, well-presented and professionally run, with a strong local reputation and a workshop environment that reflects real investment in both equipment and standards. This is not a small, tired operation - it is a well-organised independent garage with a steady flow of work and a genuine focus on customer service.
This role will suit either an experienced workshop controller who is reliable and organised, and ready to take ownership of the day to day operations within the workshop.
The role will involve:
Allocate service, repair and diagnostic work to technicians based on their skill set
Monitor individual technician performance and ensuring jobs are completed
Act as the technical bridge for the service advisors, providing updates so the customers can be kept up to date
Liaising with technicians to keep track of work in progress
Overseeing quality control checks on all completed work, ensuring every vehicle leaves the workshop satisfied
To oversee the parts coordination by monitoring the arrival of parts and ensuring technicians have everything required to do the job
To be able to motivate, mentor and manage the workshop team
Making sure customers receive a professional and well-managed experience throughout
We are looking for:
Previous experience as a Service Advisor, or a customer-focused background within the motor trade
Strong communication and customer service skills
Good organisation and the ability to manage a busy workload
Confidence in dealing with customers in a professional way
Automotive or mechanical knowledge would be an advantage
A positive attitude and willingness to learn
What is on offer:
£32,000-£45,000 salary depending on experience
Monday to Friday hours only
A modern, professional independent garage environment
Varied day-to-day work in a busy role
Ongoing training and development
The chance to join a growing business with a strong local reputation
If you are looking for a Workshop Manager opportunity within a modern independent garage that takes pride in both its standards and customer experience, we would love to hear from you.