{"id":2437899,"url":"https://alion.io/job/flexiple-it-support-engineer","title":"IT Support Engineer","company":{"id":59377,"name":"Flexiple","domain":"flexiple.com","url":"https://alion.io/company/flexiple","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":true,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":6000,"max_usd":17000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":814},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-13T08:22:53Z","employer_posted_date":null,"last_verified_at":"2026-10-13T08:22:53Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"IT Support Engineer\nA leading European manufacturer establishing its India shared-services centre\nLocation: Remote (India)\nAbout the Company\nA leading European manufacturer is establishing its India shared-services centre and has partnered with Flexiple to hire IT support engineers for its India workforce. You will keep every employee's hardware, software, and access running without friction. Flexiple is a managed marketplace that helps global companies build high-performing teams and GCCs in India.\nRole Overview\nAs an IT Support Engineer, you will provide day-to-day technical support, manage IT assets, and resolve issues across hardware, software, and network access for the India team.\nKey Responsibilities\nHelpdesk & Support\nResolve hardware, software, and access requests raised through the helpdesk\nSet up and configure laptops, peripherals, and accounts for new joiners\nTroubleshoot connectivity, VPN, and application issues for end users\nSystems & Asset Management\nMaintain the IT asset register and manage licences and warranties\nApply security patches and enforce endpoint-security policy\nDocument recurring issues and build self-service guides for common requests\nIdeal Candidate Profile\n2 to 5 years in IT helpdesk, desktop support, or systems administration\nWorking knowledge of Windows, macOS, and common productivity and collaboration tools\nFamiliarity with Active Directory, ticketing systems, and basic networking\nClear written and spoken English and a reliable remote-work setup\nPreferred Qualifications\nCompTIA A+, Network+, or an equivalent certification\nExperience supporting a distributed or remote workforce\nExposure to MDM tools (Intune, Jamf) for device management\nWhat We Offer\nA it support engineer seat at a European manufacturer's India shared-services centre\nRemote-friendly, pan-India hiring with long-term placement\nA support seat that keeps the whole India office productive\nOne application considered for this and future matched roles\nHiring Process\nHR Screening → Technical Round 1 → Technical Round 2 → Culture Fit","description_format":"text","description_chars":2057,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing","Freelance & Talent Marketplaces"],"lifecycle":[{"event":"open","at":"2026-10-13T11:09:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":22,"reasons":["seen:0","win:early","comp:junior"],"computed_at":"2026-10-14T02:45:30Z"},"pay":null,"html_url":"https://alion.io/job/flexiple-it-support-engineer","json_url":"https://alion.io/job/flexiple-it-support-engineer.json","meta":{"generated_at":"2026-10-14T02:45:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4160,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":59377},"rest":"https://alion.io/mcp/rest/get_company?id=59377"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fflexiple-it-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fflexiple-it-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fflexiple-it-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/flexiple-it-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fflexiple-it-support-engineer"}]}