{"id":1168445,"url":"https://alion.io/job/flexport-account-manager-english-chinese-speaking","title":"Account Manager (English & Chinese Speaking)","company":{"id":58573,"name":"Flexport","domain":"flexport.com","url":"https://alion.io/company/flexport","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":84,"open_postings":46,"ghost_share":0,"stale_share":0.435,"repost_share":0,"time_to_fill_p50_days":68,"computed_at":"2026-09-25T05:45:01Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hanoi, Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":77000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2436},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":true}],"status":"live","first_seen_at":"2026-09-24T04:42:36Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-26T00:20:14Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Flexport: \nAt Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes-from emerging brands to Fortune 500s-use Flexport technology to move more than $19B of merchandise across 112 countries a year. \nThe recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.\nThe opportunity:\nTired of the traditional operating model of the freight forwarding industry? Want to join the most disruptive force for good in global commerce? At Flexport, our mission to make global commerce so easy there will be more of it. We believe that global trade should work better for everyone. Over the last decade, we have grown faster than any freight forwarder in history by taking a technology first approach to the industry’s biggest challenges and building a team of passionate experts to transform global logistics. \nAs a member of the Account Management team, your mission will be to proactively grow new and existing client relationships by building and implementing solutions to their supply chain challenges. This is the golden opportunity to help expand our business in Vietnam. \nYou will:\nDevelop and launch new solutions that meet the needs of the largest and most complex global freight forwarding clients.\nAccelerate the growth of all services across the Flexport Portfolio including Air, Ocean, Domestic and Cross-border Logistics, Trade Advisory, Customs, PO Management.\nPartner with global teams in North America, Europe and Asia to identify expansion opportunities with our existing accounts to expand Flexport’s business.\nWork cross-functionally across Ocean/Air/Logistics Operations, Procurement, Implementation, Legal, Industry SMEs, and Trade and Financial Services teams - to develop and execute on client strategies to maximize outcomes.\nAlign management level customer contacts and maintain relationships with critical stakeholders at some of the world’s largest brands\nStay informed on the latest industry and supply chain developments, and proactively educate and support your clients through change.\nYou should have:\n4+ years client facing experience with a background in logistics, freight forwarding, or supply chain strongly preferred. \nAn entrepreneurial mindset with a strong track record of successfully delivering innovation and driving results.\nExperience working in complicated global team matrices to drive desirable solutions and results on a global level. \nExperience building client relationships locally and globally and leveraging those relationships to grow the business partnership. \nStrategic thinker and disciplined planner; able to operationalize strategic plans; well organized. \nEffective communication on all channels (written, verbal, phone, media) with strong English and Chinese proficiency for aligning global stakeholders. \nStrong negotiation and problem-solving skills \nHighly collaborative; track record of building strong internal and external relationships. \nHigh integrity and ethics; style and behavior align with Flexport’s values\nA \"compliance first\" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.\nHanoi office location is in 1 Thai Ha, Dong Da,.\nWilling to travel to other provinces to visit clients and factories.\nCommitment to Equal Opportunity\nAt Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.\nGlobal Data Privacy Notice for Job Candidates and Applicants\nDepending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.","description_format":"text","description_chars":4739,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Chinese","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Commerce","Transportation & Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-09-24T05:26:47Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":68,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-09-25T05:45:01Z"},"pay":null,"html_url":"https://alion.io/job/flexport-account-manager-english-chinese-speaking","json_url":"https://alion.io/job/flexport-account-manager-english-chinese-speaking.json","meta":{"generated_at":"2026-09-26T00:46:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":727,"day_limit":5000,"remaining_today":4273,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}