{"id":3438317,"url":"https://alion.io/job/flexport-ocean-gateway-associate","title":"Ocean Gateway Associate","company":{"id":58573,"name":"Flexport","domain":"flexport.com","url":"https://alion.io/company/flexport","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":44,"ghost_share":0,"stale_share":0.636,"repost_share":0,"time_to_fill_p50_days":62,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bangkok, Thailand"],"countries":["TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":23000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2758},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"GDPR","optional":false}],"status":"live","first_seen_at":"2025-09-25T01:16:59Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-30T23:58:19Z","board_verified":true,"closed_at":null,"days_open":401,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":399},"description":"About Flexport: \nAt Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes-from emerging brands to Fortune 500s-use Flexport technology to move more than $19B of merchandise across 112 countries a year. \nThe recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.\nThe Opportunity\nThe Ocean Gateway Associate plays a critical role in Flexport’s mission to make global trade easy for everyone. Flexport today connects over 10,000 clients and suppliers across 109 countries. In this role, you’ll work in a cross-functional environment, partnering closely with our forwarding partners, ocean carriers, and trucking providers, as well as teams across the company, to achieve our common objectives.\nWhat You’ll Do\nPartner Performance Management\nHelp build the operational performance framework, processes, and tools to measure ocean partner performance across the local market\nDrive performance management of Flexport’s freight forwarding partners, customs partners, and ocean carriers, using global performance metrics, targets, dashboards, and reporting to drive quality and consistency of operations\nDefine and refine operational performance and product adoption metrics that meet business needs, in alignment with Account Management, Global Operations, Operational Excellence, and partners\nPrepare presentations and analysis for the monthly and quarterly partner review process\nAllocation & Operations\nUse Flexport allocation tools to actively route cargo to ocean carrier contracts with optimal cost, transit time, and allocation availability\nCreate enablement resources so internal teams can easily ship in and out of managed territories\nPartner Development\nAct as a trusted advisor and coach to partners, continuously identifying gaps and developing solutions focused on process standardisation for both the Flexport operations team and partners\nIdentify partner training needs, and design and execute training programme to drive operational quality\nWhat You’ll Bring\nBachelor’s degree with 3+ years of professional logistics or supply chain experience\nOcean export operations experience (TPEB), with shipments from East Asia to the USA and Canada\nStrong commercial and business acumen, with the ability to bring a deeper level of analysis and insight to inform strategy\nAbility to create data-driven insights that inform decisions and process improvements\nAnalytical skills and next-level attention to detail, while maintaining a macro perspective\nPrior experience managing programme and initiatives from end to end\nAbility to identify win-win commercial and operational opportunities\nStrong ability to build relationships globally, manage different stakeholders, and influence others \nExcellent communication, interpersonal, and organisational skills\nCourage to challenge the status quo when logic and reason require it\nA “compliance first” attitude, as we operate in a heavily regulated industry\nWhat We Offer\nCompetitive base salary\nQuarterly performance bonus\nRestricted Stock Units (RSUs)\nDaily complimentary lunch\nMedical insurance, including coverage for dependents\nComprehensive training on Flexport’s systems and tools\nInternal career growth, with opportunities to develop and move up within Flexport’s global network\nCommitment to Equal Opportunity\nAt Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.\nGlobal Data Privacy Notice for Job Candidates and Applicants\nDepending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.","description_format":"text","description_chars":4736,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Restricted stock units"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Freight Forwarding","Customs Brokerage","Supply Chain","Supply Chain & Logistics Software"],"lifecycle":[{"event":"open","at":"2026-10-29T04:13:21Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.187,"p_room":0.28,"age_days":400,"expected_fill_days":62,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/flexport-ocean-gateway-associate","json_url":"https://alion.io/job/flexport-ocean-gateway-associate.json","meta":{"generated_at":"2026-10-31T02:10:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2986,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58573},"rest":"https://alion.io/mcp/rest/get_company?id=58573"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fflexport-ocean-gateway-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fflexport-ocean-gateway-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fflexport-ocean-gateway-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/flexport-ocean-gateway-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fflexport-ocean-gateway-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3438317}},{"tool":"search_jobs","arguments":{"company":"flexport.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3438317},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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