{"id":3384823,"url":"https://alion.io/job/flexport-ocean-planning-associate-4","title":"Ocean Planning Associate","company":{"id":58573,"name":"Flexport","domain":"flexport.com","url":"https://alion.io/company/flexport","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":45,"ghost_share":0,"stale_share":0.644,"repost_share":0,"time_to_fill_p50_days":62,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jakarta, Indonesia"],"countries":["ID"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":18000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3421},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false}],"status":"live","first_seen_at":"2026-10-28T04:16:32Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-01T02:00:54Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About Flexport: \nAt Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes-from emerging brands to Fortune 500s-use Flexport technology to move more than $19B of merchandise across 112 countries a year. \nThe recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.\nAbout the Role\nWe’re looking for an Ocean Planning Associate based in Jakarta office, to take ownership of space planning, carrier booking, and allocation management for Flexport’s Indonesia export gateway - focusing on TPEB and FEWB tradelanes. You’ll be at the center of coordination between our internal teams, carrier partners, and clients to ensure every container sails as planned.\nThis role is ideal for someone who’s built strong relationships with carrier offices or has hands-on experience in carrier customer service. You’ll combine operational excellence, market understanding, and a data-driven mindset to help us scale Flexport’s ocean freight network efficiently.\nWhat You’ll Do\n Ocean Planning & Execution\nManage the full cycle of shipment planning and bookings - from forecasting, allocation control, to SO release.\nCoordinate daily with Account Management, Procurement, Allocation & Yield, and carrier offices to secure capacity and protect critical shipments.\nMaintain accurate space visibility across Flexport systems (e.g., FFA, Fulfillment Management Tool - FMT) and sailing schedules.\nDrive optimal space utilization while ensuring compliance with carrier allocation rules and performance metrics.\nCarrier Performance & Exception Handling\nServe as the first point of escalation for booking exceptions, space shortfalls, and service disruptions.\nLeverage your relationships with carrier local offices to resolve issues quickly - SO pushes, equipment release, or rollover prevention.\nMonitor carrier KPIs (on-time performance, equipment availability, service quality) and flag trends to Procurement and Operations Excellence teams.\nProcess Improvement & Market Insights\nIdentify workflow gaps and propose process enhancements to improve speed and accuracy.\nShare market intelligence and seasonal trends across internal teams to support trade-lane strategy.\nPartner with Product and Engineering to enhance planning tools and data automation.\nWhat You’ll Bring\n2-5 years of experience in freight forwarding, ocean carrier operations, or logistics planning.\nProven track record of working closely with carrier local offices or directly in a carrier customer service role.\nStrong understanding of TPEB and/or FEWB tradelanes, allocation cycles, and equipment control.\nExcellent communication skills in both English and Bahasa Indonesia.\nDetail-oriented, calm under pressure, and highly organized.\nProactive, data-driven problem solver who thrives in a fast-moving environment.\nCommitment to Equal Opportunity\nAt Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.\nGlobal Data Privacy Notice for Job Candidates and Applicants\nDepending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.","description_format":"text","description_chars":4265,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Freight Forwarding","Customs Brokerage","Supply Chain","Supply Chain & Logistics Software"],"lifecycle":[{"event":"open","at":"2026-10-28T06:56:55Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":62,"reasons":["conf:1","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/flexport-ocean-planning-associate-4","json_url":"https://alion.io/job/flexport-ocean-planning-associate-4.json","meta":{"generated_at":"2026-11-01T04:04:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6300,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58573},"rest":"https://alion.io/mcp/rest/get_company?id=58573"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fflexport-ocean-planning-associate-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fflexport-ocean-planning-associate-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fflexport-ocean-planning-associate-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/flexport-ocean-planning-associate-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fflexport-ocean-planning-associate-4"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3384823}},{"tool":"search_jobs","arguments":{"company":"flexport.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3384823},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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