{"id":387348,"url":"https://alion.io/job/fliff-manager-casino-operations","title":"Manager, Casino Operations","company":{"id":3666,"name":"Fliff","domain":"getfliff.com","url":"https://alion.io/company/fliff","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":90,"open_postings":5,"ghost_share":0,"stale_share":0.2,"repost_share":0,"time_to_fill_p50_days":75,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-08-20T05:52:28Z","employer_posted_date":"2026-08-20","last_verified_at":"2026-10-31T18:08:53Z","board_verified":true,"closed_at":null,"days_open":72,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":71},"description":"We seek an experienced Manager, Casino Operations to join our Games team and help design, implement, and optimize our Social Sweepstakes Casino and adjacent Games verticals. The ideal candidate will bring a strong background in Casino Operations and exhibit excellent operations and commercial experience.\nKey Responsibilities:\nCasino Content Operations\nOwn the game release calendar end to end - planning, scheduling, and shipping a steady cadence of new content across slots, instant win, crash, table games, and emerging categories\n\nManage game configuration and lobby operations: placement, categorization, featuring, jackpots, and promotional mechanics\n\nMaintain content operations playbooks, launch checklists, and QA standards so every release meets the same bar\n\nLaunch & Integration Management\nProject-manage game and provider integrations with Product and Engineering - tracking milestones, unblocking dependencies, and owning launch readiness (assets, configurations, certifications, testing)\n\nCoordinate launch go-to-market with Marketing and CRM, including featuring plans, promotions, and lifecycle campaigns\n\nRun post-launch reviews to tighten the launch process with every release\n\nVendor & Partner Operations\nServe as the primary day-to-day operational contact for game studios and aggregators - onboarding, roadmap coordination, issue escalation, and delivery tracking\n\nPrepare and run recurring vendor business reviews, and track vendor performance and deliverables against the commercial terms owned by the GM, Games\n\nSupport the GM’s sourcing and negotiation efforts with operational due diligence on prospective studios and content\n\nLive Operations & Player Protection\nMonitor game health and uptime; own incident management with vendors, Engineering, and CX to protect player experience and revenue\n\nWork with Payments & Fraud and Compliance to ensure casino operations - game configurations, promotions, and prize redemptions - stay within the sweepstakes model\n\nAct as the escalation point for CX on casino-related player issues, closing the loop on root causes\n\nPerformance Reporting & Optimization\nTrack game and lobby KPIs - engagement, conversion, retention, and revenue contribution - and maintain the reporting that Games leadership runs the business on\n\nContinuously test and optimize lobby placement and merchandising; retire underperformers and give winners more surface area\n\nSurface performance insights that inform the GM’s content and vendor strategy\n\nBenefits\nCompetitive compensation package, including base salary, benefits, and equity. The annual salary for this role ranges from\n\nFlexible paid time off.\n\nHealth benefits, including medical, dental, vision, and generous parental leave.\n\nEmployee-sponsored 401(k).\n\nExtras:\n\n$500 work-from-home stipend + Equipment & Accessories.\n\nWork Remotely.\n\nOpportunity for professional development in a dynamic, global setting.\n\nA supportive, collaborative, and knowledge-driven workplace. An engaging and challenging role with the freedom to innovate and develop effective solutions.","description_format":"text","description_chars":3066,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Parental leave","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Sports Betting","iGaming & Gambling"],"lifecycle":[{"event":"open","at":"2026-09-05T22:43:55Z"}],"visa":[],"liveness":{"score":43,"band":"fade","label":"Fading","p_open":1,"p_active":0.715,"p_room":0.6,"age_days":72,"expected_fill_days":75,"reasons":["conf:2","win:late","crowd:"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/fliff-manager-casino-operations","json_url":"https://alion.io/job/fliff-manager-casino-operations.json","meta":{"generated_at":"2026-10-31T18:47:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29431,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3666},"rest":"https://alion.io/mcp/rest/get_company?id=3666"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffliff-manager-casino-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffliff-manager-casino-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffliff-manager-casino-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fliff-manager-casino-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffliff-manager-casino-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":387348}},{"tool":"search_jobs","arguments":{"company":"getfliff.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":387348},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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