Senior Product Manager - Player Account Management

We are seeking an experienced and innovative Senior Product Manager to lead our Player Account Management (PAM) system initiatives in the fast-paced iGaming industry. The ideal candidate will have extensive knowledge of PAM systems and a passion for creating exceptional player experiences.

Responsibilities:

• Product Strategy and Roadmap:
• Develop and execute the long-term vision and strategy for our Player Account Management (PAM) system, ensuring alignment with company goals and industry trends.
• Lead the creation and maintenance of a comprehensive product roadmap, prioritizing features that enhance player engagement and retention.
• Feature Development:
• Drive the ideation, evaluation, and prioritization of new PAM features, balancing player needs, business value, and technical feasibility.
• Collaborate with cross-functional teams to develop detailed product specifications, ensuring clarity and alignment throughout the development process.
• Stakeholder Management:
• Serve as the primary liaison between technical teams, business stakeholders, and end users.
• Provide regular updates to leadership on product performance, market trends, and competitive analysis.
• Compliance and Security:
• Ensure the PAM system adheres to all relevant regulatory requirements and industry standards.
• Collaborate with technical teams to implement robust fraud detection and prevention measures.
• User Experience:
• Work closely with UX/UI designers to create intuitive and engaging player interfaces.
• Conduct user testing and gather feedback to continuously improve the usability of the PAM system.

Qualifications:

• Bachelor's degree in Computer Science, Business Administration, or a related field.
• 5+ years of experience as a Product Manager in the iGaming industry, with a strong focus on PAM systems.
• Proven track record of successfully launching and managing player-facing products in online gaming.
• Deep understanding of player acquisition, retention, and monetization strategies in iGaming.
• Strong analytical skills with the ability to translate data insights into actionable product improvements.
• Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
• Knowledge of regulatory requirements in key iGaming markets.

Preferred Skills:

• Experience with agile development methodologies.
• Familiarity with CRM systems and marketing automation tools.
• Understanding of payment processing and fraud prevention in online gaming.
• Experience with A/B testing and optimization techniques.

Benefits:

• Competitive compensation package, including base salary and benefits
• Unlimited/ Flexible Time Off: Flexible vacation policy
• Health benefits with 100% paid premiums* for medical, dental, and vision plans for employees and dependents, plus on-demand healthcare concierge.
• Pre-tax savings plans for healthcare, with up to a $500 annual employer contribution to the HSA (if enrolled in the HSA medical plan).
• Employee-sponsored 401(k) to help reach your financial goals
• $500 work-from-home stipend for equipment and accessories.
• Fully remote work environment.
• Generous parental leave.
• Professional development opportunities in a dynamic, global setting.