{"id":2951102,"url":"https://alion.io/job/flip-customer-success-intern-mfd","title":"Customer Success Intern (m/f/d)","company":{"id":51932,"name":"Flip","domain":"getflip.com","url":"https://alion.io/company/getflip","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Stuttgart, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Notion","optional":false}],"status":"live","first_seen_at":"2026-10-20T16:28:39Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-23T09:45:04Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Start: 01. Januar 2027\nAI has changed how office workers get things done. For the 80% of the global workforce that doesn't sit at a desk, it has barely arrived. Flip AI is changing that.\nFlip AI is the #1 Frontline Agentic Operating System (OS) to build, automate, and orchestrate any frontline use case on a foundation of secure identity and comms with strong UX. In practice, that means one app where frontline workers in retail, manufacturing and logistics access their systems, run their processes, and use AI.\nMore than 1,000 brands trust Flip AI, and over two million people use it worldwide, at companies like Bosch, REWE, FORVIA HELLA and Greif. In August 2026, Notion Capital and HV Capital doubled down with a new $25M round, bringing our total funding to more than $85M.\nOur mission: Connect every employee to everything they need in one touch.\nWhat you can expect with us\nHands-on Customer Success & Account Management: You will support our Customer Success team in day-to-day customer interactions and learn how we strategically guide customers, solve challenges, and achieve shared goals.\n\nAssistance in System Optimization: You will actively contribute to the setup, customization, and optimization of our employee apps, helping to tailor solutions to customer needs.\n\nTraining & Enablement Materials: You will create and refine onboarding and training materials (e.g. guides, presentations, best practices) that enable our customers to get started successfully..\n\nEvent Organization: Prepare customer meetings, interactive workshops, and energizing kick-off events.\n\nInvolvement in Success Stories: Gain insights into the design and evolution of our extensive collection of success stories, and contribute creatively to the planning of concepts.\n\nExperimenting withAI& New Tools: You will have the opportunity to experiment with AI tools - for example, to create content, analyze customer feedback, or optimize internal processes - and actively bring in new approaches.\n\nWhat you bring with you\nCurrently studying or recently graduated (Bachelor's or Master's) in business, STEM subjects, economics or related disciplines\n\nAvailable for 6 months, starting as soon as possible\n\nIdeally first experience in Customer Success, consulting, project management or SaaS. A plus, not a must.\n\nYou work in a structured way, keep several topics in view at once, and see things through.\n\nYou're confident in Excel or Google Sheets and build presentations that get to the point fast.\n\nYou're keen on AI tools and would rather try something new than stick with the usual.\n\nFluent German and English, written and spoken\n\nYou can be in our Stuttgart office on a regular basis.\n\nWhat we offer\nDirect access: You work closely with our Head of Customer Success and get real insight into relationships with large enterprise customers.\n\nWork mode: Flip is remote-first. For this role you'll be in our Stuttgart office regularly, and we'll discuss the exact rhythm openly during the hiring process.\n\nWork-life balance: We cover your EGYM Wellpass membership and offer JobRad bike leasing.\n\nIn the thick of it: You actively shape Flip and see the results of your work right away.\n\nHappy to be a Flipster: Regular team events and Culture Days that bring us together.\n\nEveryone is welcome at Flip, whatever your gender or age. Sexual identity, background, religion, beliefs and disabilities make no difference. What matters most is that you're a good fit for us.","description_format":"text","description_chars":3453,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Software","Operating Systems","Human Resources","HR & Payroll Software"],"lifecycle":[{"event":"open","at":"2026-10-20T20:02:27Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":57,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/flip-customer-success-intern-mfd","json_url":"https://alion.io/job/flip-customer-success-intern-mfd.json","meta":{"generated_at":"2026-10-23T14:30:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21684,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51932},"rest":"https://alion.io/mcp/rest/get_company?id=51932"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fflip-customer-success-intern-mfd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fflip-customer-success-intern-mfd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fflip-customer-success-intern-mfd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/flip-customer-success-intern-mfd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fflip-customer-success-intern-mfd"}]}