{"id":503652,"url":"https://alion.io/job/flitsmeister-customer-support-specialist","title":"Customer Support Specialist","company":{"id":174092,"name":"Flitsmeister","domain":"flitsmeister.nl","url":"https://alion.io/company/flitsmeister","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Homerun","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Utrecht, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":70000,"period":"year","method":"role_country_seniority_unknown","sample_n":97},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Scrum","optional":false},{"name":"Zendesk","optional":false}],"status":"live","first_seen_at":"2026-09-07T10:57:49Z","employer_posted_date":"2026-09-19","last_verified_at":"2026-10-27T17:42:22Z","board_verified":true,"closed_at":null,"days_open":50,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":50},"description":"Jij past bij ons als\nJij past bij ons als je energie krijgt van het oplossen van technische puzzels én van het helpen van mensen. Je bent nieuwsgierig en analytisch, begrijpt oorzaak en gevolg en draagt graag bij aan productverbeteringen.\nDaarnaast:\nheb je minimaal twee jaar ervaring in customer support of klantenservice, bij voorkeur binnen een tech-, app- of SaaS-omgeving;\n\ncommuniceer je helder in het Nederlands en Engels;\n\nheb je aantoonbare ervaring met duidelijke en empathische klantcommunicatie via e-mail of andere geschreven kanalen;\n\nheb je affiniteit met software en technologie;\n\nben je 32 tot 40 uur per week beschikbaar;\n\nheb je mbo 4- of hbo-werk- en denkniveau.\n\nVerder is het mooi meegenomen als je ervaring hebt met Zendesk, Linear of het werken met Scrum.\nWat kan je van ons verwachten\nJij zorgt goed voor onze gebruikers, dus wij zorgen goed voor jou.\neen salaris van € 2.850 tot € 3.300 bruto per maand op basis van 40 uur;\n\neen vaste 13e maand, vakantiegeld en volledig betaald pensioen;\n\ninternet- en reiskostenvergoeding;\n\nflexibele werktijden en maximaal 50% thuiswerken;\n\neen MacBook + accessoires;\n\ndagelijks een verzorgde lunch, snacks, fruit, frisdrank en goede koffie;\n\nsportactiviteiten, samen successen vieren en gezellige borrels en uitjes.\n\nJe ontwikkeling staat centraal. We werken met duidelijke levels, stellen samen doelen op en investeren in trainingen die aansluiten bij jouw ambitie en groei. Zo kijken we met elkaar hoe jij je talenten verder kunt ontplooien en kunt doorgroeien binnen Flitsmeiste\nBen jij klaar om Flitsmeister gebruikers op weg te helpen?\nSolliciteer en maak samen met ons dagelijks het verschil voor miljoenen gebruikers","description_format":"text","description_chars":1686,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Apple Macbook"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-07T10:57:49Z"}],"visa":[{"country":"NL","licensed_sponsor":true,"evidence":"Recognised sponsor of the Dutch immigration service (IND)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Highly skilled migrants and regular labour","cap_exempt":false,"checked_at":"2026-10-19T06:52:34+00:00","sources":["IND: public register of recognised sponsors (work)"],"filings_for_role_12m":0}],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.437,"p_room":0.45,"age_days":49,"expected_fill_days":27,"reasons":["conf:1","win:tail"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/flitsmeister-customer-support-specialist","json_url":"https://alion.io/job/flitsmeister-customer-support-specialist.json","meta":{"generated_at":"2026-10-27T18:50:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9133,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":174092},"rest":"https://alion.io/mcp/rest/get_company?id=174092"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fflitsmeister-customer-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fflitsmeister-customer-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fflitsmeister-customer-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/flitsmeister-customer-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fflitsmeister-customer-support-specialist"}]}