{"id":1849121,"url":"https://alion.io/job/flixbus-fleet-coordinator-last-miledelhi-contractual","title":"Fleet Coordinator - Last Mile(Delhi) - Contractual","company":{"id":1788217,"name":"Flix","domain":"flix.com","url":"https://alion.io/company/flix-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":81,"open_postings":19,"ghost_share":0,"stale_share":0.947,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Delhi, India","Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":16500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-09-21T05:06:08Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-21T04:59:03Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":30},"description":"At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.As Fleet Coordinator - Last Mile, you will own day-to-day last-mile ground operations and real-time traffic control across our hubs and pickup/drop points in Delhi NCR - making sure passengers move smoothly between buses and cabs, cab operators deliver to standard, and your ground team runs like clockwork.\nAbout The Role\nLead and manage day-to-day last-mile ground operations and real-time traffic control across designated hubs and pickup/drop points in Delhi NCR.\nEnsure smooth, timely dispatch and coordination of last-mile cabs against bus arrival and departure schedules.\nAct as the on-ground escalation point, resolving operational disruptions (delays, no-shows, route changes, demand surges) quickly and calmly.\nWork closely with last-mile cab operators and drivers to drive app adoption, improve punctuality metrics, and elevate customer experience.\nCoach and support drivers on FlixBus standards, app usage, and service expectations.\nManage the roster, shift planning, and day-to-day working of ground operations associates and last-mile associates.\nAllocate manpower against demand patterns and peak windows; track attendance, performance, and productivity of the ground team.\nOwn last-mile cab operator governance - share performance reports regularly, run periodic review meetings, and manage the day-to-day partner relationship.\nTrack operator SLAs and KPIs, flag underperformance, and drive corrective action plans.\nBe the owner of last-mile passenger experience, ensuring a smooth transition from buses to cabs and cabs to buses.\nMonitor passenger feedback and complaints related to the last mile, close the loop, and drive continuous improvement.\nAbout You\n3-6 years of experience in ground operations, last-mile logistics, fleet coordination, transport operations, or a similar field (mobility, ride-hailing, e-commerce delivery, or aggregator platforms preferred).\nProven experience managing frontline teams and third-party vendors or operators.\nStrong grasp of punctuality/SLA-driven operations and comfort working with real-time, on-ground decision-making.\nData-literate - comfortable working with dashboards, spreadsheets, and reporting; able to turn numbers into action.\nExcellent stakeholder management and communication skills; able to hold operators accountable while maintaining strong relationships.\nCustomer-first mindset with a bias for quick problem resolution.\nWorking knowledge of Delhi NCR geography, traffic patterns, and transport hubs is a strong advantage.\nWillingness to work in shifts, be on-ground, and be reachable during operational hours.\nBachelor's degree preferred; proficiency in English and Hindi.\nWe recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!\nWhat We Offer\nOpportunity to work in a rapidly scaling start-up .\nPlay a pivotal role in ensuring the seamless execution of our intercity travel operations, ground operational excellence, data analysis and vendor management processes.\nHone your stakeholder management skills by interacting with international stakeholders.\nWhy Join Flix\n At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable.\nIf you’re looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey!","description_format":"text","description_chars":3772,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Hindi","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Public Transport","Travel Technology"],"lifecycle":[{"event":"open","at":"2026-10-04T20:11:39Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.502,"p_room":0.55,"age_days":30,"expected_fill_days":21,"reasons":["conf:0","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/flixbus-fleet-coordinator-last-miledelhi-contractual","json_url":"https://alion.io/job/flixbus-fleet-coordinator-last-miledelhi-contractual.json","meta":{"generated_at":"2026-10-21T08:39:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12288,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1788217},"rest":"https://alion.io/mcp/rest/get_company?id=1788217"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fflixbus-fleet-coordinator-last-miledelhi-contractual"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fflixbus-fleet-coordinator-last-miledelhi-contractual"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fflixbus-fleet-coordinator-last-miledelhi-contractual"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/flixbus-fleet-coordinator-last-miledelhi-contractual\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fflixbus-fleet-coordinator-last-miledelhi-contractual"}]}