{"id":1849212,"url":"https://alion.io/job/flixbus-regional-operations-specialist","title":"Regional Operations Specialist","company":{"id":1788217,"name":"Flix","domain":"flix.com","url":"https://alion.io/company/flix-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":84,"open_postings":21,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":57000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1732},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-09-18T05:58:55Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-29T15:19:51Z","board_verified":true,"closed_at":null,"days_open":41,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":40},"description":"At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.\nThe Operations team is responsible for ensuring the safe, reliable, and high-quality execution of Flix services across Mexico. As a Regional Operations Manager, you will work closely with Bus Partners and cross-functional teams to drive operational excellence, ensure compliance with Flix standards, and support the continuous growth of our network.\nAbout the Role\n Lead the operational performance of assigned Bus Partners, ensuring compliance with Flix operational standards and achievement of operational KPIs.\nBuild strong partnerships by providing continuous coaching, training, and operational support to Bus Partners, drivers, and operational stakeholders.\nCoordinate cross-functional initiatives with Customer Service, Network Planning, Legal, Finance, and other internal teams to ensure seamless operations.\n Monitor service quality through operational KPIs, field inspections, audits, and performance reviews, driving continuous improvement initiatives.\n Manage operational incidents, regulatory compliance, and corrective action plans to ensure safe and reliable operations.\nSource, evaluate, and manage operational suppliers while supporting new route launches, fleet readiness, and network expansion.\nAnalyze operational performance using Flix systems and reporting tools to identify improvement opportunities and optimize processes.\nAbout You\nBachelor's degree in Business Administration, Logistics, Industrial Engineering, Transportation or a related field.\n4 years of experience in operations, transportation, logistics, mobility, or service operations management.\nExperience managing external partners, suppliers, or operational stakeholders while driving performance and accountability.\nStrong analytical skills with experience using operational KPIs, Microsoft Excel, and reporting tools to support decision-making.\nExcellent communication, stakeholder management, and problem-solving skills, with the ability to influence without direct authority.\n Ability to work independently in a fast-paced environment, manage multiple priorities, and travel frequently across the assigned region.\nPreferred: Experience in passenger transportation, mobility, fleet operations, regulatory compliance, Lean/Continuous Improvement methodologies.\nProficiency in English.\nWe recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you! \nWhat We Offer\nTravel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family. \n Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year. \nHybrid work model: We are an office-first company, but we offer flexibility to balance work and life. \nWellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members. \nLearning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills. \nMentoring Program: Connect with experienced colleagues to gain insights and accelerate your career. \nTo view more local benefits specific to each office location, please check out this link: Locations - Flix Career\nWhy Join Flix?\nAt Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.\nAs we continue to expand across the globe, you can make a real difference in how we work.\nIf you’re ready to grow and lead your journey, Flix is the place for you!","description_format":"text","description_chars":3865,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":true}]},"benefits":["Growth opportunities","Hybrid work"],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Public Transport","Travel Technology"],"lifecycle":[{"event":"open","at":"2026-10-04T20:11:39Z"},{"event":"close","at":"2026-10-06T07:49:21Z"},{"event":"reopen","at":"2026-10-27T05:36:18Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.445,"p_room":0.36,"age_days":40,"expected_fill_days":21,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/flixbus-regional-operations-specialist","json_url":"https://alion.io/job/flixbus-regional-operations-specialist.json","meta":{"generated_at":"2026-10-29T17:20:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25930,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1788217},"rest":"https://alion.io/mcp/rest/get_company?id=1788217"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fflixbus-regional-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fflixbus-regional-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fflixbus-regional-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/flixbus-regional-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fflixbus-regional-operations-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1849212}},{"tool":"search_jobs","arguments":{"company":"flix.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1849212},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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