{"id":457612,"url":"https://alion.io/job/float-customer-activation-manager","title":"Customer Activation Manager","company":{"id":175973,"name":"Float","domain":"floatfinancial.com","url":"https://alion.io/company/float-2","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":115000,"currency":"CAD","period":"year","gross":null,"usd_annual":81357},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Snowflake","optional":false},{"name":"Stripe","optional":false}],"status":"live","first_seen_at":"2026-08-14T19:32:42Z","employer_posted_date":"2026-08-14","last_verified_at":"2026-10-12T05:19:32Z","board_verified":true,"closed_at":null,"days_open":58,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":58},"description":"This posting reflects a current, actively recruited opening at Float. All applications are being reviewed on a rolling basis.\nAbout Float\nFloat is on a mission to simplify finance for Canadian businesses, empowering them to eliminate complexity and unlock new opportunities. Through our innovative platform, Float enables businesses to streamline financial operations and optimize cash flow, so they can focus on what matters most: growth.\nAs one of Canada’s fastest growing companies and top-rated startups in 2025, 2024 and 2023, Float is customer-obsessed, passionate and entrepreneurial, with a team that includes leaders from Uber, Stripe, Shopify, Top Hat, Ada, Doordash, Snowflake, and Wealthsimple.\nAt Float, everyone is an owner, bringing their unique perspective to our team and product. Your voice is important, and we take having a culture based on feedback seriously. We openly share our thoughts and differing opinions so we can continue to improve. We do our best to keep our decision-making decentralized so that all team members feel ownership in our success.\nOur Product\nFloat is Canada’s intelligent financial operating system, combining modern financial services and software to help businesses spend, save, and grow. Trusted by more than 10,000 Canadian companies, Float provides high-limit corporate cards, automated expense management, next-day bill payments, high-yield accounts, and industry-leading support, all built in Canada, for Canada. Float recently announced our $85 million Series C, and is backed by world-class investors, including Inovia Capital, Growth Equity at Goldman Sachs Alternatives, OMERS Ventures, and Silicon Valley Bank.\nOur team is a collection of ambitious, collaborative and mission-driven people from all walks of life but with one goal: helping Canadian companies not just survive but thrive. And we’re looking for bold innovators to help shape the future of business finance in Canada.\nAI Use in Our Hiring Process\nWe use technology, including artificial intelligence (AI), to support parts of our hiring process. This may include AI-assisted scheduling and candidate communications, and AI-generated interview notes, guides or summaries to help our team focus on the conversation. All hiring decisions are made by our hiring team.\nAbout the Role\nFloat is seeking a Customer Activation Manager (CAM) to own the most critical phase of our customer journey - turning newly signed accounts into fully activated, revenue-generating customers. Sitting within our Sales organization, this role blends commercial impact with operational excellence: you’ll manage activations end-to-end, drive adoption momentum, and ensure customers realize tangible value fast.\nYou’ll lead the 120-day activation window, guiding customers through onboarding readiness, spend migration, and product adoption to ensure each account not only reaches its targeted spend penetration but also fully adopts Float as a core part of their financial operations. You’ll combine sales acumen, customer empathy, and executional discipline to drive early value realization - ensuring every customer is confident, active, and realizing measurable outcomes from Float.\nThis is a high-ownership, high-visibility role at the intersection of sales and customer success. If you thrive in fast-paced environments, love driving outcomes through influence and precision, and want to help shape one of Float’s most important growth engines - we want to hear from you.\nWhat You’ll Do\nActivate Customers. Unlock Revenue. Lead a portfolio of activations from handoff to go-live, ensuring each customer achieves 80%+ onboarded spend penetration and completes a timely, full implementation of the Float platform within 120 days.\n\nAccelerate Time-to-Value. Deliver fast, structured activations that drive early ROI, reinforce value realization, and position customers for lasting adoption and success.\n\nOwn Commercial Outcomes. Combine sales acumen with executional excellence to guide customers toward the usage, behaviors, and outcomes that maximize both revenue and product impact.\n\nExecute with Precision and Pace. Manage multiple activations in parallel with urgency and clarity, driving alignment across Sales, Product, and Risk to deliver on implementation milestones.\n\nSolve with Ownership. Anticipate and remove blockers quickly, maintaining momentum and customer confidence throughout the activation journey.\n\nBuild for Scale. Continuously improve Float’s activation playbook, automation, and processes to deliver efficient, repeatable, high-impact customer activations at scale.\n\nAbout You\nYou’ll thrive as a CAM if you:\nThink and Operate Like a Seller. You see activation as an extension of the sales process and connect every milestone to revenue realization.\n\nOwn the Outcome. You take full accountability for your book of business - customers live, spending, and thriving.\n\nPut Customers First. You care deeply about delivering value that lasts beyond go-live.\n\nMove Fast with Intention. You bring urgency, clarity, and structure to every engagement.\n\nRaise the Bar. You constantly refine your approach, improve processes, and elevate performance standards.\n\nWin Together. You collaborate cross-functionally to ensure every activation sets the stage for long-term customer success.\n\nWhat You Bring\n3-5 years in implementation, onboarding, customer success, or solutions within SaaS or fintech.\n\nProven experience driving commercial or consumption-based activation metrics - not just process completion.\n\nStrong technical aptitude with integrations, payment workflows, and APIs.\n\nDemonstrated ability to connect product adoption to measurable business outcomes.\n\nExcellent communication and project management skills - you bring clarity, influence, and urgency.\n\nComfortable operating in fast-changing, high-growth environments where priorities evolve quickly.\n\nNice to haves:\nYou're bilingual. You're fluent in both French and English - written and spoken - and can move effortlessly between the two with customers and colleagues across Canada.\n\nExperience in consumption-based business models, finance or payments, or revenue-driven customer success.\n\nFinance experience (either in fintech or experience in financial operations/accounting)\n\nOur Hiring Philosophy\nWe hire for character, curiosity, and learning velocity before credentials. Titles matter less than impact, and every hire is expected to raise the bar for Float as a whole.\nHybrid Work Policy\nThis is a hybrid role based in Toronto or the Greater Toronto Area (the regional municipalities of Durham, Halton, Peel, and York). You'll work from our Toronto office on Tuesdays, Wednesdays, and Thursdays.\nWhy You Should Join\nWork at one of Canada's fastest-growing fintech companies\n\nMake a real impact in a high-autonomy, high-growth role\n\nCollaborate with an ambitious and supportive team\n\nCompetitive compensation, equity options, and benefits\n\nHybrid work model - we are based in Toronto with in-office days for connection and collaboration\n\nEnjoy catered team lunches every Tuesday, Wednesday and Thursday\n\nBring your pup to our dog-friendly office\n\nThrive in a high-trust, high-performance culture where your work truly matters\n\nIn Short\nAt Float, you’ll thrive if you’re bold, curious, and eager to make a real impact. We're building something special-and having a lot of fun along the way. If you’re excited to build, grow, and win together, we’d love to meet you.\nWe’re committed to building a workplace that’s welcoming and accessible for everyone. If you need any accommodations during the hiring process or once you join Float, just let us know! You can reach out to Vic (), and we’ll work with you to make sure you have what you need to succeed.","description_format":"text","description_chars":7762,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":true},{"language":"English","level":"All levels","optional":true}]},"benefits":["Equity","Hybrid work"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Procurement & Spend Management"],"lifecycle":[{"event":"open","at":"2026-09-06T10:08:09Z"}],"visa":[],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.485,"p_room":0.55,"age_days":58,"expected_fill_days":47,"reasons":["conf:1","velocity","win:tail"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":81357,"is_top_pay":false},"html_url":"https://alion.io/job/float-customer-activation-manager","json_url":"https://alion.io/job/float-customer-activation-manager.json","meta":{"generated_at":"2026-10-12T10:40:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16405,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":175973},"rest":"https://alion.io/mcp/rest/get_company?id=175973"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffloat-customer-activation-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffloat-customer-activation-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffloat-customer-activation-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/float-customer-activation-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffloat-customer-activation-manager"}]}