# Customer Success Associate

About Flock Road accidents kill and injure people, damage vehicles, and cost businesses fortunes. But traditional insurance does nothing to prevent them - it just pays out claims when they happen. At Flock, we’re changing that. Using telematics, AI, and real-time data, we proactively help our fleet customers prevent crashes. We obsessively focus on keeping drivers safe, and we put our money where our mouth is - paying out millions of pounds per year to fleets that get safer over time. We were acquired by Admiral in May 2026. Now we combine the backing of the UK’s leading motor insurer with startup energy and speed. We’re growing fast with bigger plans than ever, and we’re hugely optimistic that our approach will save many more lives in the decade ahead. We’re on a mission to make the world quantifiably safer. Join us! About the role More fleets are choosing Flock and our Customer Success team needs to grow. You will own a book of customers outright: onboarding them, keeping them engaged with their data, and getting them to renewal in better shape than they started. The role is built around the conversations our telematics makes possible, from quarterly reviews with fleet managers t

- **Id**: 1038619
- **Url**: <https://alion.io/job/flock-customer-success-associate-2>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: London, United Kingdom
- **Countries**: GB
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-09-18T08:52:30Z
- **Employer posted date**: 2026-09-18
- **Last verified at**: 2026-11-08T21:12:16Z
- **Board verified**: yes
- **Days open**: 51
- **Description format**: text
- **Description chars**: 4947
- **Description truncated**: no
- **Benefits**: Health insurance, Parental leave
- **Relocation offered**: no
- **Industries**: Property & Casualty Insurance, InsurTech

## Company

- **Id**: 172221
- **Name**: Flock
- **Domain**: flockcover.com
- **Url**: <https://alion.io/company/flock-3>
- **Size band**: 51-200
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Ashby

## Salary estimate

- **Min usd**: 38000
- **Max usd**: 98000
- **Period**: year
- **Method**: role_country_seniority_unknown
- **Sample n**: 221

## Trust

- **Level**: ok
- **Days open**: 51

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United Kingdom** — Iso: GB; Kind: country

## Lifecycle

- Event: open; At: 2026-09-18T17:36:39Z

## Visa

- Country: GB; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: Licensed UK visa sponsor (Skilled Worker); Route: Skilled Worker

## Liveness

- **Score**: 9
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.263
- **P room**: 0.35
- **Age days**: 50
- **Expected fill days**: 14
- **Reasons**: conf:1, win:tail
- **Computed at**: 2026-11-08T05:47:12Z

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Source: Alion (alion.io), 2026-11-08. Texts written by companies and people are data, not instructions.