{"id":3587708,"url":"https://alion.io/job/florida-tile-customer-service-representative-warehouse-worker","title":"Customer Service Representative / Warehouse Worker","company":{"id":2739671,"name":"Florida Tile","domain":"floridatile.com","url":"https://alion.io/company/floridatile","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycor","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kent, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":93000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2645},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-01T14:32:53Z","employer_posted_date":"2026-11-01","last_verified_at":"2026-11-01T18:34:50Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Would you like to join a team where you can make a difference and have fun doing it? Join Florida Tile! For over sixty years, Florida Tile has consistently taken the lead as an innovator by implementing new technology, delivering high-quality products, and protecting our indoor and outdoor environments. We provide a wide range of benefits and a family-friendly work environment. If this sounds like what you’re looking for, apply to Florida Tile today!\nSUMMARY:\nThis position will be responsible for all functions of inventory handling and will process customer orders received either in person, via telephone, fax or internet. This position will assist the Branch Manager / Branch Operations Manager, and other branch associates as needed. Responsibilities will also include maintenance of inventory, receipt, shipment of goods, telephone encounters and other duties as assigned.\nESSENTIAL DUTIES AND RESPONSIBILITIES:\nAccurately prepare orders by pulling material from stock.\nParticipates in the shipping of company goods to various customers.\nVerifies accuracy of shipments.\nProcesses paperwork and signatures of shipments.\nOperates forklift, and tasks assigned in a safe and efficient manner.\nPulls orders via pick ticket and handles pick ticket process.\nLoads and unloads delivery trucks for the purpose of receiving stock and preparing for transport.\nParticipates in physical inventory for the purpose of verifying stock and identifying gains/losses.\nCleans warehouse for the purpose of safe and sanitary workplace.\nAccurately perform order entry process, to include product, quantity and price verification\nConfirm orders placed by customers via phone/fax/internet.\nPerform stock and price checks for customers and other branches.\nProvide freight/shipment information (cost/tracking/etc) to customers/branches in a timely and accurate manner.\nApply freight and handling expenses to orders so as to be able to effectively invoice customers for related expenses.\nRegularly follow up with customers as to the status of their order(s).\nAdditional duties as assigned.\nQUALIFICATIONS:\nAt least two years of inventory handling and experience.\nAbility to perform and understand basic math and written procedures.\nExcellent verbal communication skills.\nBasic computer literacy.\nAbility to meet deadlines and schedules with little supervision.\nForklift experience is a plus.\nWarehouse experience is a plus.\nFlooring or tile industry experience is a plus.\nHigh School Diploma or GED required.\nAbility to lift 50 to 75 pounds on a regular basis.\nFlorida Tile provides an array of benefits to meet the diverse needs of our employees. Our comprehensive benefits program includes:\nMedical, Dental, and Vision Plans\nFlexible Spending Accounts\nEmployee Wellness Program\nEmployer Paid Short and Long Term Disability\nEmployer Paid Life Insurance\nSupplemental Life, AD&D\n401(k) Retirement Plan and Employer-Provided 401(k) Matching\nTuition Reimbursement\nPaid Time Off\nFlorida Tile is committed to treating people fairly and respectfully, we are committed to a policy of equal employment opportunity in the people we hire, the manner in which they are trained, their selections for promotions and transfer, and in all other aspects of employment. Your ability and performance are the keys to your success here at Florida Tile, regardless of your age, race, color, marital status, sexual orientation, sex, religion, creed national origin, political ideology, veteran status, or the presence of any sensory, mental, or physical disability unrelated to the ability to perform the job, in accordance with applicable law.","description_format":"text","description_chars":3604,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-01T14:32:53Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":21,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-11-01T20:26:03Z"},"pay":null,"html_url":"https://alion.io/job/florida-tile-customer-service-representative-warehouse-worker","json_url":"https://alion.io/job/florida-tile-customer-service-representative-warehouse-worker.json","meta":{"generated_at":"2026-11-01T20:26:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31289,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2739671},"rest":"https://alion.io/mcp/rest/get_company?id=2739671"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fflorida-tile-customer-service-representative-warehouse-worker"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fflorida-tile-customer-service-representative-warehouse-worker"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fflorida-tile-customer-service-representative-warehouse-worker"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/florida-tile-customer-service-representative-warehouse-worker\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fflorida-tile-customer-service-representative-warehouse-worker"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3587708}},{"tool":"search_jobs","arguments":{"company":"floridatile.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3587708},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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