{"id":3186616,"url":"https://alion.io/job/flosum-account-manager-uk","title":"Account Manager (UK)","company":{"id":6445,"name":"Flosum","domain":"flosum.com","url":"https://alion.io/company/flosum","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":95,"open_postings":141,"ghost_share":0,"stale_share":0.007,"repost_share":0,"time_to_fill_p50_days":122,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":108000,"period":"year","method":"role_country_seniority_unknown","sample_n":493},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false},{"name":"Agile","optional":true},{"name":"CI/CD","optional":true}],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-24T12:29:51Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Flosum\nFlosum is a leading Salesforce-native DevOps platform that enables enterprises to manage and accelerate their Salesforce development lifecycle with security, compliance, and efficiency at scale. Built entirely on Salesforce, Flosum empowers teams to streamline releases, improve governance, and drive faster innovation.\nRole Overview\nWe're looking for a driven, relationship-first Account Manager to own and grow a portfolio of enterprise accounts. You'll be the primary point of contact for a set of high-value customers - responsible for renewal, expansion, and long-term success. You'll partner closely with Sales, Customer Success, and Product to ensure our customers see measurable impact from our platform and grow with us over time.\nRequirements\nOwn a portfolio of accounts, managing the post-sale lifecycle including QBRs, renewals, and expansions.\nBuild and maintain multi-threaded relationships across economic buyers, executives, and champions within each account.\nProactively identify upsell and cross-sell opportunities and drive net revenue retention above 120%.\nPartner with Customer Success Managers to ensure product adoption, time-to-value, and health scores are on track and gross revenue retention above 93%.\nLead executive business reviews and translate platform data into business-relevant insights for C-suite stakeholders.\nForecast renewal and expansion revenue accurately in Salesforce on a monthly and quarterly basis.\nServe as the voice of the customer internally - surfacing product feedback, risks, and opportunities to Product and Leadership.\nNavigate complex contract negotiations and procurement cycles with legal and finance stakeholders.\nRequired Qualifications\n6+ years in Account Management, Sales, or a quota-carrying role in B2B SaaS\nDemonstrated track record of meeting or exceeding GRR, NRR, upsell, and renewal targets on enterprise accounts ($100K+ ACV).\nStrong executive presence - comfortable engaging VP and C-level stakeholders in strategic conversations.\nExperience managing complex, multi-stakeholder accounts with long sales cycles.\nExcellent written and verbal communication skills; ability to build trusted advisor relationships.\nStrong commercial acumen - able to construct ROI narratives and business cases for expansion.\nExperience working with SaaS platforms, preferably in the Salesforce ecosystem\nStrong understanding of Salesforce (Admin, DevOps, or development lifecycle concepts preferred)\nPreferred Qualifications\nExperience with Salesforce DevOps tools or release management processes\nFamiliarity with CI/CD, version control, or agile development practices\nBackground working with enterprise customers\nSalesforce certifications (Admin, Platform App Builder, etc.)","description_format":"text","description_chars":2738,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["DevOps & Platform Engineering","Backup & Disaster Recovery"],"lifecycle":[{"event":"open","at":"2026-10-24T00:05:54Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":122,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/flosum-account-manager-uk","json_url":"https://alion.io/job/flosum-account-manager-uk.json","meta":{"generated_at":"2026-10-24T16:01:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23067,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6445},"rest":"https://alion.io/mcp/rest/get_company?id=6445"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fflosum-account-manager-uk"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fflosum-account-manager-uk"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fflosum-account-manager-uk"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/flosum-account-manager-uk\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fflosum-account-manager-uk"}]}