{"id":1620270,"url":"https://alion.io/job/flow-control-group-inside-sales-representative-8","title":"Inside Sales Representative","company":{"id":3863684,"name":"Flow Control Group","domain":"flowcontrolgroup.com","url":"https://alion.io/company/flow-control-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":95,"open_postings":174,"ghost_share":0,"stale_share":0.213,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melrose Park, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":127000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2720},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-07-23T04:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-04T13:42:28Z","board_verified":true,"closed_at":null,"days_open":104,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":104},"description":"Summary:\nThe Inside Sales Representative is responsible for developing and maintaining customer relationships while providing technical sales support for industrial blower and pneumatic conveying equipment. This position serves as the primary point of contact for customers seeking replacement blowers, parts, repairs, system upgrades, and complete blower packages. The representative works closely with outside sales personnel, service technicians, engineering, and manufacturers to deliver accurate quotations and technical solutions that meet customer requirements.\nThe ideal candidate possesses strong mechanical aptitude, exceptional customer service skills, and the ability to understand industrial equipment applications across multiple industries.\nEssential Duties and Responsibilities:\nRespond promptly to customer inquiries regarding industrial blower equipment and vacuum systems\nPrepare accurate quotations for new equipment, replacement units, and repair services\nRecommend appropriate products based on customer applications, operating conditions, and performance requirements.\nDevelop and maintain strong relationships with existing customers while identifying opportunities to expand business.\nProactively contact customers regarding replacement equipment, preventative maintenance, and service opportunities.\nCoordinate with outside sales representatives to support customer visits and project opportunities.\nInterpret equipment specifications, drawings, and performance requirements.\nWork closely with service technicians to ensure proper equipment selection and project execution.\nProcess customer orders and monitor projects through shipment and completion.\nMaintain detailed customer records, quotations, and sales activities within the company CRM system.\nCoordinate with manufacturers regarding pricing, lead times, product availability, warranty issues, and technical support.\nStay current on manufacturer product lines and emerging technologies.\nAssist customers with troubleshooting equipment and identifying replacement components.\nFollow up on quotations to maximize conversion rates and customer satisfaction.\nParticipate in product training provided by manufacturers and industry organizations.\nSupport inventory planning for commonly stocked equipment and replacement parts.\nEnsure all customer interactions reflect the company’s commitment to exceptional service.\nRequired Qualifications:\nHigh school diploma or equivalent required.\nMinimum 3 years of industrial sales, mechanical equipment sales, or technical customer service experience preferred.\nStrong mechanical aptitude and ability to understand industrial equipment applications.\nExcellent verbal and written communication skills.\nStrong organizational and time management skills.\nAbility to read technical specifications and equipment documentation.\nProficiency with Microsoft Office and CRM software.\nAbility to manage multiple quotations and customer requests simultaneously.\nSelf-motivated with strong problem-solving abilities.\nPreferred Qualifications:\nExperience with industrial blowers, compressors, pumps, vacuum systems, or pneumatic conveying equipment.\nKnowledge of rotating equipment and industrial maintenance practices.\nExperience reading equipment drawings and performance curves.\nIndustrial distribution or OEM sales experience.\nCore Competencies:\nCustomer Relationship Management\nTechnical Sales\nMechanical Aptitude\nSolution Selling\nProduct Knowledge\nQuotation Preparation\nNegotiation\nTime Management\nAttention to Detail\nTeam Collaboration\nPhysical Requirements:\nAbility to sit, stand, and work at a computer for extended periods.\nOccasional lifting of parts or literature up to 30 pounds.\nAbility to occasionally visit customer facilities and manufacturing environments.\nAbility to communicate effectively in person, by telephone, and electronically.\nPerformance Expectations:\nSales growth\nCustomer retention and satisfaction\nQuote turnaround time\nAccuracy of quotations and order processing\nDevelopment of new sales opportunities\nProduct knowledge and technical proficiency\nWorks closely with Outside Sales Representatives, Service Department, Operations, Purchasing, and Manufacturer 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