{"id":1620250,"url":"https://alion.io/job/flow-control-group-service-coordinator","title":"Service Coordinator","company":{"id":3863684,"name":"Flow Control Group","domain":"flowcontrolgroup.com","url":"https://alion.io/company/flow-control-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":78,"open_postings":50,"ghost_share":0,"stale_share":0.88,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brockton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":87000,"period":"year","method":"role_country_seniority_unknown","sample_n":8750},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-07-29T04:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-11T00:04:12Z","board_verified":true,"closed_at":null,"days_open":74,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":74},"description":"Summary:\nThe Service Coordinator serves as an ambassador for the Company and is responsible for maintaining the flow and objectives of the service department. This person will answer service calls and emails and schedule service jobs for technicians, working with other coordinators to ensure efficiency and accuracy.\nDuties/Responsibilities: \nAnswering customer calls and emails.\nResolving customer issues and inquiries\nCreating estimates for maintenance and service repairs\nScheduling Technicians to complete open work orders.\nFollowing up on repair part orders.\nPerforms other duties as assigned.\nCompetencies:\nStrong problem-solving skills.\nAbility to maintain composure in a fast-paced environment.\nStrong Customer service and consultative skills.\nAble to work in a team environment.\nStrong work ethic.\nTechnical/mechanical background is a plus.\nExcellent verbal and written communication skills, with proven ability to clearly communicate with customers.\nExcellent organizational skills and attention to detail.\nExcellent time management skills, with proven ability to meet deadlines.\nProficient with Microsoft Office Suite or related software.\nPositive attitude and desire to grow an existing sales & service business.\nWork Environment: \nThis job operates primarily in an office environment on the company site with some interaction with a warehouse/shipping environment.\nPhysical Demands:\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.\nWhile performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This will also require the ability to lift up to 50 pounds. \nPosition Type/Expected Hours of Work:\nThis is a full-time position. Days and hours of work are Monday through Friday. Occasional evening and weekend work may be required as job duties demand.\nRequired Education and Experience:\nHigh School Diploma/GED\nMilitary background a plus but not required.\n2+ years in a mechanical environment\nDriver’s license and reliable transportation","description_format":"text","description_chars":2186,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T20:42:57Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.253,"p_room":0.36,"age_days":73,"expected_fill_days":37,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/flow-control-group-service-coordinator","json_url":"https://alion.io/job/flow-control-group-service-coordinator.json","meta":{"generated_at":"2026-10-11T04:02:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2314,"day_limit":5000,"remaining_today":2686,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3863684},"rest":"https://alion.io/mcp/rest/get_company?id=3863684"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fflow-control-group-service-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fflow-control-group-service-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fflow-control-group-service-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/flow-control-group-service-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fflow-control-group-service-coordinator"}]}