{"id":3916966,"url":"https://alion.io/job/flowfix-customer-support-specialist","title":"Customer Support Specialist","company":{"id":4522858,"name":"FlowFix","domain":"flowfixplumbinguk.com","url":"https://alion.io/company/flowfix-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rawalpindi, Pakistan"],"countries":["PK"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":100000,"currency":"PKR","period":"month","gross":null,"usd_annual":4344},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T20:08:05Z","employer_posted_date":null,"last_verified_at":"2026-10-06T20:08:05Z","board_verified":false,"closed_at":null,"days_open":37,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":37},"description":"Job Description: Customer Support Specialists – UK Campaign\n\nWe are hiring Customer Support Specialists for an established UK-based international campaign.\n\nLocation: Murree Road, near Metro Station, Rawalpindi\nWorking days: 5 days a week\nShifts: Rotational / night shifts\n\nRequirements:\nClear, fluent, and professional English listening and speaking skills with a UK/British accent.\nMatric, Intermediate, or Bachelor’s qualification is flexible for candidates with strong English communication skills.\nExcellent English communication and listening skills are essential.\nClear, fluent, and professional English speaking skills with a UK/British accent.\nStrong confidence and professional communication.\nPrevious UK/international campaign or call center experience is highly preferred.\nCandidates who have knowledge of UK areas, cities, regions, postcodes, or general UK geography will be given preference.\nStrong customer-handling and interpersonal skills.\nWillingness to work according to UK business hours.\n\nPriority will be given to candidates with:\nFluent English\nA clear UK/British accent\nStrong communication and listening skills\nPrevious UK/international campaign experience\nGood knowledge of UK areas and postcodes\n\nResponsibilities:\nHandle inbound calls from UK customers.\nUnderstand customer requirements and provide professional assistance.\nDeliver excellent customer service through clear and effective communication.\nMaintain a friendly, confident, and professional approach while handling customer queries.\n\nSalary & Benefits\nTotal earning potential: Up to PKR 80,000 to 110,000/month\nTraining and professional development\nCareer growth opportunities\n\nIf you have strong English communication and listening skills, a clear UK/British accent, knowledge of UK areas/postcodes, and the confidence to communicate professionally, apply now and join our team!Job Specification: Clear, fluent, and professional English listening and speaking skills with a UK/British accent.\nMatric, Intermediate, or Bachelor’s qualification is flexible for candidates with strong English communication skills.\nExcellent English communication and listening skills are essential.\nClear, fluent, and professional English speaking skills with a UK/British accent.\nStrong confidence and professional communication.\nPrevious UK/international campaign or call center experience is highly preferred.\nKnowledge of UK areas, cities, regions, postcodes, or general UK geography is preferred.\nStrong customer-handling and interpersonal skills.\nWillingness to work according to UK business hours.\nFluent English; strong communication and listening skills; clear UK/British accent; previous UK/international campaign experience and knowledge of UK areas and postcodes prioritized.\nJob Rewards and Benefits: Communication,Incentive Bonus,Leaves","description_format":"text","description_chars":2820,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-07T12:43:24Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":0.6,"p_active":0.632,"p_room":0.55,"age_days":36,"expected_fill_days":26,"reasons":["seen:36","win:tail"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":4344,"is_top_pay":false},"html_url":"https://alion.io/job/flowfix-customer-support-specialist","json_url":"https://alion.io/job/flowfix-customer-support-specialist.json","meta":{"generated_at":"2026-11-13T14:33:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29188,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4522858},"rest":"https://alion.io/mcp/rest/get_company?id=4522858"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fflowfix-customer-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fflowfix-customer-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fflowfix-customer-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/flowfix-customer-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fflowfix-customer-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3916966}},{"tool":"search_jobs","arguments":{"company":"flowfixplumbinguk.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3916966},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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