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Associate Sales Support Representative

Flowserve • Manufacturing • Energy Efficiency • Bachelor's Degree • 7 days ago
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Salary
≈ $29k – $76k per year (Estimated)
Location
In office (Manchester)
Employment
Full-Time

Confirmed on the employer's own hiring board on Sep 30, 2026. First seen by Alion on Sep 24, 2026. Flowserve scores B on the Alion truth index.

Overview
Company
Impact
Profile match

Flowserve

Flowserve is an industrial flow control company headquartered in Irving, Texas, that designs, manufactures and services pumps, valves, mechanical seals, actuators and related equipment for the power, oil and gas, chemical, water and mining industries. Formed in 1997 through the merger of BW/IP and Durco International and listed on the New York Stock Exchange, it sells brands such as Byron Jackson, Durco, Worthington, Valtek, Limitorque and SIHI and employs more than 16,000 people in over 50 countries. It hires sales and applications engineers, manufacturing and controls engineers, machinists, assemblers and repair mechanics, cost accountants, planners and shared services staff.
flowserve.com • HQ: Irving, United States • Manufacturing • Energy Efficiency • Industrial Machinery • 1001-5000 employees • Est. 1997
Tech stack of Flowserve

The Sales Support Representative is the primary customer contact, partnering with Engineering, Manufacturing, Quality, and Sales to address inquiries, develop proposals, and support sales growth. This role uses sales data to improve forecasting, reporting, productivity, and opportunity pipeline performance.

Key Responsibilities

  • Deliver responsive, customer-focused support in a fast-paced, cross-functional environment.
  • Coordinate aftermarket quotations and produce accurate, timely, value-priced proposals.
  • Review customer specifications and apply Flowserve technical and commercial requirements.
  • Manage proposals throughout the bid cycle, including workload tracking, follow-up, and hit-rate improvement.
  • Support tactical quotes, strategic offerings, and win-back opportunities.
  • Partner with site hubs and product teams to improve quotation speed, delivery lead times, prioritization, and quality.
  • Use knowledge of pump applications, parts, programs, and processes to recommend effective customer solutions.
  • Support sales forecasting, monthly outlooks, quarterly business reviews, and performance analytics.
  • Maintain organized sales records, training information, organizational charts, and reporting.
  • Collaborate with Sales leadership on continuous-improvement initiatives and key performance actions.

Qualifications

  • Customer-focused, results-driven, and highly collaborative.
  • Strong communication, problem-solving, organization, and prioritization skills.
  • Ability to work independently and effectively with global, cross-functional teams.
  • Experience in sales or customer service within engineered manufacturing; contract administration experience is preferred.
  • Proficiency in Microsoft Office.

Preferred Qualifications

  • Experience with mechanical seals, pumps, rotating equipment, power generation, or utility markets.
  • Experience with SAP S4Hana, Salesforce, CRM systems, pricing, contract review, and ERP administration.
  • Bachelor’s degree in a relevant field and/or 0-2 years of relevant experience.
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