{"id":1399018,"url":"https://alion.io/job/flowserve-collection-supervisor","title":"Collection Supervisor","company":{"id":1808291,"name":"Flowserve","domain":"flowserve.com","url":"https://alion.io/company/flowserve","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":25,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-30T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Querétaro, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":62000,"period":"year","method":"role_seniority_country_cell","sample_n":8},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-09-28T23:34:54Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"We are seeking a Collections Supervisor to lead, coach, and support a team of professional collectors in a compliance-first, KPI-driven environment. This role is responsible for driving team performance, achieving liquidation targets, ensuring quality assurance standards are met, providing day-to-day operational leadership, and fostering a healthy, balanced, and productive work environment.\nResponsibilities\nSupervise the day-to-day work of the team including invoice processing, payments, collections, month end closing processes and account reconciliations under US-GAAP as applicable to the team led\nHelp develop an environment and culture that supports the attraction and retention of quality talent\nActively participates in the PMP, developing SMART goals and objectives\nResponsible for balancing team workload and ensuring month-end deadlines and other KPI targets are met for the team\nCreate appropriate backup structure and cross-training to ensure continuous service levels\nBuild a culture of operational excellence and continuous improvement\nWork with stakeholders to ensure accurate and controlled financial statements for own domain.\nMaintain a functional and healthy relationship with site leadership, procurement, finance, and other stakeholders based on need of cooperation.\nQualifications and skills\nUniversity degree, preferably in Accounting, Finance, Economics or related subjects.\n4+ years’ experience is required, (2+ years in a Shared Service center)\nDemonstrated ability to motivate and develop people\nExcellent verbal and written communication and negotiation skills in English\nStrong drive for action and proactivity in recognizing and resolving issues\nConfident user of MS Office (Excel, Word, PowerPoint)\nAbility to establish and maintain effective work relationships with stakeholders\nAbility to cope with and drive process changes\nContinuous improvement mindset (LEAN Six Sigma is an advantage","description_format":"text","description_chars":1925,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Energy Efficiency","Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-09-28T14:33:24Z"}],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":1,"p_active":0.564,"p_room":0.9,"age_days":9,"expected_fill_days":24,"reasons":["conf:30","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-09-30T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/flowserve-collection-supervisor","json_url":"https://alion.io/job/flowserve-collection-supervisor.json","meta":{"generated_at":"2026-09-30T06:33:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4573,"day_limit":5000,"remaining_today":427,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}