{"id":1412626,"url":"https://alion.io/job/flowserve-credit-collections-analyst","title":"Credit Collections Analyst","company":{"id":1808291,"name":"Flowserve","domain":"flowserve.com","url":"https://alion.io/company/flowserve","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":34,"ghost_share":0,"stale_share":0.882,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Querétaro, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":59000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2685},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Teams","optional":false},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-09-28T19:35:07Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-12T08:07:30Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Job Summary: We are seeking a proactive and detail-oriented Collections Analyst to support our North America business. In this role, you will manage a portfolio of credit customers, drive timely collection of outstanding invoices, and maintain strong relationships with both internal stakeholders and external customers. You will partner closely with Finance, Sales, Credit, Cash & Bank, and the Flowserve Global Credit Center to improve cash flow visibility, resolve payment issues, and support accurate forecasting and compliance activities.\nResponsibilities & Requirements:\nManage and actively collect a portfolio of customer accounts, ensuring open invoices are followed up on in a timely and professional manner.\nReview daily customer payments, reconcile collection activity, and maintain accurate, transparent collection notes.\nCommunicate regularly with customers through email, phone, and Microsoft Teams to discuss payment status, payment commitments, invoice disputes, and resolution plans.\nProvide biweekly portfolio status updates, highlighting collection challenges, unresponsive customers, rejected invoices, disputes, and recovery opportunities.\nCollaborate with Finance to assess realistic collectible amounts and support cash forecasting based on customer payment commitments and account status.\nPartner with Finance Business Partners, Regional Account Managers, Sales Representatives, Cash & Bank teams, and the Flowserve Global Credit Center to resolve collection-related issues.\nIdentify invoice, payment, and collection issues; open dispute cases and escalate complex matters when needed, serving as a first escalation point for Associate-level team members.\nReview sales orders on hold, support month-end close activities, prepare SOX and audit evidence, and contribute to process reviews related to customer credit-line management.\nPreferred Experience / Skills:\n2-5 years of relevant experience in collections, accounts receivable, credit, cash application, or a related finance function.\nSecondary studies or a bachelor’s degree in Finance, Economics, Accounting, or a related discipline is preferred.\nExperience supporting customers or operations in North America is an advantage.\nStrong English verbal and written communication skills; additional language skills are a plus, depending on business needs.\nAbility to build effective, professional relationships with external customers and cross-functional internal partners.\nFamiliarity with managing customers who purchase on credit, including payment terms, credit exposure, and collection follow-up.\nBasic knowledge of ERP systems such as Oracle or SAP is preferred.\nProficiency with Microsoft Office, particularly Excel, Word, and PowerPoint.\nStrong analytical, research, problem-solving, and organizational skills, with close attention to detail and a continuous-improvement mindset.","description_format":"text","description_chars":2863,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Energy Efficiency","Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-09-28T19:35:07Z"}],"visa":[],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.502,"p_room":0.75,"age_days":13,"expected_fill_days":18,"reasons":["conf:3","stale_co","velocity","win:late","comp:junior,brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/flowserve-credit-collections-analyst","json_url":"https://alion.io/job/flowserve-credit-collections-analyst.json","meta":{"generated_at":"2026-10-12T14:31:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22873,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1808291},"rest":"https://alion.io/mcp/rest/get_company?id=1808291"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fflowserve-credit-collections-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fflowserve-credit-collections-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fflowserve-credit-collections-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/flowserve-credit-collections-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fflowserve-credit-collections-analyst"}]}