{"id":3946783,"url":"https://alion.io/job/flowserve-onsite-application-engineer","title":"Onsite Application Engineer","company":{"id":1808291,"name":"Flowserve","domain":"flowserve.com","url":"https://alion.io/company/flowserve","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":70,"ghost_share":0,"stale_share":0.757,"repost_share":0.043,"time_to_fill_p50_days":28,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-11-08T21:43:15Z","employer_posted_date":"2026-11-08","last_verified_at":"2026-11-08T21:43:15Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Title\nOn-Site Applications Engineer\n Your Role and Impact\nThe On-Site Applications Engineer will be permanently based at a customer facility and serve as the primary technical interface for Flowserve mechanical seal products, services, and reliability solutions. This role is responsible for providing responsive technical support, troubleshooting equipment and seal-related issues, conducting failure analysis, supporting product and application selection, delivering customer training, and monitoring service performance.\nThe successful candidate will build and maintain a strong long-term customer partnership by ensuring agreed key performance indicators (KPIs) are achieved, identifying reliability-improvement opportunities, and coordinating effectively with customer personnel and Flowserve’s engineering, service, workshop, supply chain, and commercial teams.\nKey Responsibilities\nMaintain accurate site records, including equipment history, seal configurations, failure modes, repair history, recommendations, and action-item status.\nTrack critical spare parts, repairable assets, seal inventory, and contingency requirements to support plant reliability and minimize downtime.\nReview equipment datasheets, process conditions, drawings, specifications, and site standards to ensure technically appropriate seal recommendations.\nSupport the selection of mechanical seals, support systems, materials of construction, and design enhancements for new, upgraded, or problematic applications.\nParticipate in monthly, quarterly, and annual customer performance reviews, presenting KPI performance, reliability trends, open actions, and improvement plans.\nIdentify repeat failure patterns and recommend design changes, operational adjustments, maintenance improvements, or product upgrades to improve mean time between failures.\nCoordinate with Flowserve engineering, workshops, manufacturing, quality, supply chain, service, and commercial teams to resolve technical, quality, repair, and delivery issues.\nFollow up on technical recommendations, proposals, and improvement opportunities to support timely customer decisions and closure.\nSupport the identification and development of aftermarket, repair, upgrade, and lifecycle-service opportunities that provide measurable customer value.\nParticipate in maintenance, reliability, operations, and technical-review meetings to address critical equipment, open issues, planned activities, and performance trends.\nDevelop a detailed understanding of the customer’s plant processes, critical equipment, maintenance strategies, reliability priorities, and operating challenges.\nEscalate urgent safety, technical, quality, delivery, or customer-satisfaction concerns to the appropriate Flowserve stakeholders.\nEnsure all field activities are carried out in compliance with applicable Flowserve and customer safety procedures, permits, quality standards, and site-security requirements.\nRepresent Flowserve professionally as the resident technical contact, building trust through timely communication, practical recommendations, and reliable follow-through.\nRequired Qualifications\nDiploma or Degree in Mechanical Engineering or a related technical discipline.\nPreferably two years of customer-facing experience in applications, service, troubleshooting, rotating equipment, or design engineering\nExperience with mechanical seals, pumps, compressors, rotating equipment, or the oil and gas industry is preferred.\nStrong technical knowledge of engineering drawings, equipment datasheets, process conditions, mechanical seal arrangements, and maintenance practices.\nGood analytical, troubleshooting, communication, planning, and customer-management skills.\nProficiency in Microsoft Office; SAP and Power BI knowledge is an advantage.\nWillingness to work permanently at refinery, petrochemical, chemical-plant, or other industrial customer sites.\nWhat We Can Offer You\nAt Flowserve, you'll find a range of options to fit your, and your family's, needs. 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