{"id":3014004,"url":"https://alion.io/job/flowserve-sales-support-representative-4","title":"Sales Support Representative","company":{"id":1808291,"name":"Flowserve","domain":"flowserve.com","url":"https://alion.io/company/flowserve","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":67,"ghost_share":0,"stale_share":0.821,"repost_share":0.015,"time_to_fill_p50_days":26,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Coimbatore, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-21T16:04:51Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-31T06:13:53Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Position Summary\nThe Sales Support Representative (SSR) provides commercial and administrative support to the sales organization, helping ensure that customer requests, quotations, orders, and related documentation are managed accurately and on time. The role works closely with Sales, Customer Service, Engineering, Operations, and Finance to support a smooth order-to-cash process and positive customer experience.\nKey Responsibilities\nSupport Sales organization with day-to-day commercial activities and customer requests.\nPrepare, review, and issue quotations in line with approved pricing, commercial policies, and customer requirements.\nPrepare SPIR and offers based on existing BOMs.\nCoordinate the quotation with other internal functions, if needed.\nEnter and maintain customer data, opportunities, quotations, and order-related information in ERP/CRM systems.\nSupport order intake activities, including review of purchase orders, commercial terms, requested delivery dates, and required documentation.\nEnsure quotations and orders comply with internal approval processes, delegation of authority, pricing rules, and commercial policies.\nRead technical drawings.\nFollow up with customers and internal stakeholders on outstanding quotations, purchase orders, technical clarifications (if needed), and documentation.\nMaintain accurate commercial records, customer correspondence, and supporting documentation.\nAssist with tender and bid preparation, including collection of commercial, and compliance documentation.\nPrepare sales reports, order intake summaries, quotation pipeline updates, and other commercial analyses as required.\nSupport resolution of customer issues related to orders, invoices, delivery status, and documentation in coordination with the relevant teams.\nContribute to process improvement initiatives aimed at improving quotation turnaround time, data quality, customer responsiveness, and commercial efficiency.\nEnsure all activities are performed in accordance with company policies, ethical standards, export-control requirements, and applicable quality procedures.\nQualifications and Experience\nBachelor’s degree is preferred.\nPrevious experience in sales support, customer service, inside sales, commercial operations, order management, or a similar role.\nExperience in an industrial, manufacturing, engineering, oil and gas, energy, or rotating-equipment environment is an advantage.\nFamiliarity with ERP and CRM systems, preferably SAP and Microsoft-based tools.\nGood understanding of quotation, order-entry, and commercial approval processes.\nStrong proficiency in Microsoft Excel, Outlook, PowerPoint, and Teams.\nRequired Skills and Competencies\nStrong attention to detail and accuracy.\nGood organizational and time-management skills, with the ability to manage multiple priorities.\nCustomer-focused mindset and professional communication skills.\nAbility to work effectively with cross-functional and international teams.\nCommercial awareness and ability to understand customer and business requirements.\nProactive approach to follow-up, issue resolution, and process improvement.\nAbility to work independently while maintaining alignment with the sales organization.\nStrong written and verbal communication skills in English.","description_format":"text","description_chars":3263,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","Maintenance, Repair & Operations (MRO)"],"lifecycle":[{"event":"open","at":"2026-10-21T16:04:51Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.597,"p_room":0.9,"age_days":9,"expected_fill_days":26,"reasons":["conf:4","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/flowserve-sales-support-representative-4","json_url":"https://alion.io/job/flowserve-sales-support-representative-4.json","meta":{"generated_at":"2026-10-31T17:30:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27370,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1808291},"rest":"https://alion.io/mcp/rest/get_company?id=1808291"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fflowserve-sales-support-representative-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fflowserve-sales-support-representative-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fflowserve-sales-support-representative-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/flowserve-sales-support-representative-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fflowserve-sales-support-representative-4"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3014004}},{"tool":"search_jobs","arguments":{"company":"flowserve.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3014004},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}