{"id":3413727,"url":"https://alion.io/job/flowserve-sales-support-representative-5","title":"Sales Support representative","company":{"id":1808291,"name":"Flowserve","domain":"flowserve.com","url":"https://alion.io/company/flowserve","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":65,"ghost_share":0,"stale_share":0.846,"repost_share":0.015,"time_to_fill_p50_days":25,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-28T18:41:34Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-02T19:23:51Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Sales Support Representative - Order Fulfillment Specialist\nRole Summary:\nServe as the primary point of contact for customers for a defined order portfolio, ensuring timely, proactive, and accurate communication throughout the order lifecycle.\nOwn and manage the full order scope and schedule, including order entry, collection, shipment coordination, and customer communications.\nCreate, process, and manage sales orders in SAP S/4 as they progress through the site.\nReview customer purchase orders to ensure all required information is accurately entered into SAP S/4 and processed in compliance with site procedures, regulatory requirements, and trade compliance policies.\nFoster a positive and professional working environment that challenges the status quo, promotes continuous improvement, and drives an exceptional customer experience.\nCollaborate cross-functionally with internal teams to ensure timely and accurate completion of all internal and customer-facing activities, submittals, and approvals required to support order delivery and payment milestones.\nEnsure on-time shipment of goods and accurate processing of progress and final invoices, bonds, letters of credit, and other financial documentation required to secure timely cash collection.\nProactively identify and resolve bottlenecks on critical path items to keep order execution on schedule.\nMaintain end-to-end ownership of assigned orders, including final cash collection, as applicable.\nBuild and sustain effective working relationships with customers and internal stakeholders.\nSupport team members and demonstrate a collaborative mindset, contributing beyond immediate responsibilities when needed.\nResponsibilities & Requirements:\nBachelor’s degree in Business or a related field, or equivalent relevant work experience.\nExperience managing sales orders, invoices, and shipping documentation in SAP S/4.\nStrong verbal and written communication skills, with high proficiency in English; additional languages are a plus.\nAdvanced skills in Microsoft Office applications.\n\nPreferred Experience / Skills:\n2-5 years of relevant experience in order management, customer service, or supply chain operations.\nExperience with SAP administration, contract review and pricing.\nStrong interpersonal and relational communication skills, with confidence in customer and stakeholder interactions.\nAdvanced level of English.","description_format":"text","description_chars":2387,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","Maintenance, Repair & Operations (MRO)"],"lifecycle":[{"event":"open","at":"2026-10-28T18:41:34Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":4,"expected_fill_days":25,"reasons":["conf:1","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/flowserve-sales-support-representative-5","json_url":"https://alion.io/job/flowserve-sales-support-representative-5.json","meta":{"generated_at":"2026-11-02T19:47:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27723,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1808291},"rest":"https://alion.io/mcp/rest/get_company?id=1808291"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fflowserve-sales-support-representative-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fflowserve-sales-support-representative-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fflowserve-sales-support-representative-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/flowserve-sales-support-representative-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fflowserve-sales-support-representative-5"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3413727}},{"tool":"search_jobs","arguments":{"company":"flowserve.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3413727},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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