{"id":4288845,"url":"https://alion.io/job/flowserve-sales-support-representative-7","title":"Sales Support Representative","company":{"id":1808291,"name":"Flowserve","domain":"flowserve.com","url":"https://alion.io/company/flowserve","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":71,"ghost_share":0,"stale_share":0.761,"repost_share":0.028,"time_to_fill_p50_days":30,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Springville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-13T22:41:25Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T16:49:36Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Your Role and Impact\nThe Sales Support Representative (SSR) is responsible for coordinating and internally processing customer orders at Flowserve’s Springville manufacturing site. In this role, you will serve as the primary point of contact for customers and collaborate closely with Engineering, Manufacturing, Quality, and other cross-functional teams to support successful order execution.\nFrom order entry through shipment, installation, and final cash collection, you will help ensure exceptional customer service, on-time delivery, high-quality products and documentation, accurate forecasting, and long-term customer satisfaction. This position offers the opportunity to make a direct impact on operational performance while building strong customer relationships in a fast-paced manufacturing environment.\nKey Responsibilities\nCoordinate all customer-facing activities and requests for assigned customer accounts to provide exceptional customer service and support the financial and operational goals of the Springville site.\nReview incoming orders, including technical and commercial requirements, change orders, and customer documentation requests, using established procedures, systems, and collaboration with internal stakeholders.\nManage assigned orders throughout the execution process, including order entry, execution planning, kick-off meetings, risk reviews, communication planning, and other activities that support successful order fulfillment.\nVerify customer purchase orders for compliance with quoted pricing, delivery commitments, and terms of sale, ensuring all required information is accurately entered into the ERP system and processed in accordance with company procedures, regulatory requirements, and trade compliance policies.\nCollaborate with internal departments to ensure timely completion of submittals, approvals, documentation, inspections, shipments, invoicing, and other contract requirements necessary to meet delivery schedules and payment milestones.\nMonitor order progress and proactively resolve bottlenecks or critical path issues to maintain project schedules and customer commitments.\nMaintain ownership of assigned orders throughout the entire order lifecycle, including final cash collection and warranty support activities when required.\nDevelop and maintain effective working relationships with customers, suppliers, and internal teams while promoting a professional, collaborative, and continuous improvement-focused work environment.\nRequired Qualifications\nBachelor’s degree in Business, Engineering, or a related field, or equivalent combination of education and relevant work experience.\nDemonstrated proficiency in Microsoft Office applications.\nStrong verbal and written communication skills with the ability to communicate professionally and accurately with customers and internal stakeholders.\nProven ability to influence and collaborate effectively with cross-functional teams through problem-solving, relationship building, and customer engagement.\nAbility to prioritize tasks, manage multiple deadlines, and work effectively in a fast-paced, team-oriented environment with minimal supervision.\nPreferred Qualifications\nExperience in sales support, customer service, or contract administration within an engineered manufacturing environment.\nProven experience supporting commercial and/or government contracts.\nKnowledge of control valves and related industrial applications.\nFamiliarity with the power generation, utility, oil and gas, or aerospace industries.\nWorking knowledge of ISO 9001 quality standards and ASME Boiler and Pressure Vessel Code requirements.\nWhat We Can Offer You\nAt Flowserve, you'll find a range of options to fit your, and your family's, needs. We want to provide our team with the right resources to invest in your physical, mental and financial well-being no matter where you sit or what stage of life you're in.\nOur benefits* include:\nCompetitive Salary\nMedical, Dental & Vision Insurance\nRetirement Planning & Financial Wellness Resources\nFlexible Spending Account (FSA) and Health Savings Account (HSA)\nShort- and Long-Term Disability\nParental Leave\nLife, Supplemental Life, Child, Spousal, and AD&D Insurance\n*Benefits vary by job, location and/or collective bargaining agreement.\nIf this sounds like the opportunity that you have been looking for, please click Apply.","description_format":"text","description_chars":4364,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Parental leave","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","Maintenance, Repair & Operations (MRO)"],"lifecycle":[{"event":"open","at":"2026-11-13T22:41:25Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 21 · green card filings: 1","filings_12m":21,"filings_prev_12m":13,"green_card_filings_12m":1,"median_offered_wage_usd":103864,"route":null,"cap_exempt":false,"checked_at":"2026-11-14T07:33:33+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.695,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["conf:1","stale_co","wave","velocity","win:early","comp:brand"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/flowserve-sales-support-representative-7","json_url":"https://alion.io/job/flowserve-sales-support-representative-7.json","meta":{"generated_at":"2026-11-14T17:22:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20105,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1808291},"rest":"https://alion.io/mcp/rest/get_company?id=1808291"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fflowserve-sales-support-representative-7"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fflowserve-sales-support-representative-7"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fflowserve-sales-support-representative-7"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/flowserve-sales-support-representative-7\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fflowserve-sales-support-representative-7"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4288845}},{"tool":"search_jobs","arguments":{"company":"flowserve.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4288845},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}