{"id":2270672,"url":"https://alion.io/job/fls-field-service-technician","title":"Field Service Technician","company":{"id":2724231,"name":"FLS","domain":"fls.com","url":"https://alion.io/company/fls-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Vancouver, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":116503,"max":125500,"currency":"CAD","period":"year","gross":null,"usd_annual":88054},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-08T00:00:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-22T03:59:12Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Field Service Technician - Knelson Product Line\nYou will be a part of the leading brand in the mining industries. And we want to become even better. We also know we can only drive success and excellence with competent, passionate, and engaged employees.\nWe know you want to be successful at work and at home, and together we can ensure that both our business goals and your personal aspirations are met.\nThis Field Service Technician position is responsible for FLS products, specifically Knelson globally.\nThe primary responsibilities of the role are to support our existing installation base, increase market share in core markets, and grow new market opportunities.\nThis is an individual contributor role working within our team structure reporting to the Product Manager, Gold Concentrations.\nYour Responsibilities:\nEstablish strategies to protect the installed base of FLS and ensure the customers are supported technically and operationally within the broader FLS products & Site Sales support networks.\nProvides hands-on mechanical service and customer support during field visits or dispatches of Knelson products\nManages all on site installation, commissioning, configuring, repair, maintenance and test tasks, typically of a more complex nature of the Knelson product line\nPerforms equipment mechanical health-check at site, and generate site visit reports accordingly with recommendations / actions.\nDiagnoses errors or technical problems and determines proper solutions\nProvides advisory support to operations / maintenance site staff and management\nResearches, evaluates, and recommends new products or equipment upgrades that will meet customer needs\nDevelops on-going relationships with customers to secure future business\nPerform mechanical training onsite for client and internal personal\nPromotes a culture of personal and team safety, including others who may be affected by the company’s operational activities\nWhat you bring:\n7+ years of mechanical experience, preferably in mining, heavy industry, or rotating equipment. A college diploma or degree in a technical field is an asset but not required. \nA level of understanding of FLS Knelson or competitor products will be highly regarded.\nHands-on experience working with mining processing equipment\nStrong troubleshooting skills and a knack for solving mechanical issues under pressure.Demonstrated ability to develop strong relationships and credibility both internally and with external clients with strong customer service skills & technical solutions.\nDemonstrated business acumen to develop realistic business plans with stretch targets and the clear plan to reach those targets.\nNegotiation skills and demonstrated experience in conducting successful negotiations as a company representative.\nSales skills with the ability to close deals and willingness to collaborate with local sales team.\nAbility to work in a team or individually on multiple concurrent projects.\n\nAbility to work independently and remotely, along with communicate well with clients and teammates, and represent the company professionally on site.Computer experience using standard MS Office suite of programs is required.\nDemonstrated ability to deliver in a fast-paced, changing environment while maintaining high attention to detail.\nTravel, globally, is required in this role. Volumes will vary based on the requirements, but 50% to 75% of time should be expected.\n\nWhat we offer\nCompetitive wages and Benefits package (Extended Health, Dental, Employee Assistance Program, Life Insurance, AD&D, Health Spending Account, Short and Long-Term Disability Time to recharge through 3 weeks’ annual vacation)\nRRSP Program for retirement preparation\nWork-life balance with a flexibility work schedule so you can focus on professional and personal priorities. Note that travels may be for 2-3 weeks duration periods.\nFinancial support for continuing education\nAnnual bonus’s\nEmployee Assistance Program\nAn equal opportunity employer committed to creating a diverse and inclusive workplace\nA global network of supportive colleagues and growth opportunities\nSupportive, safety-first culture with real-world impact.\nFLSmidth will welcome candidates located in Canada only.\nAs an equal opportunity employer, FlSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.\nIn our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photographs from your application materials.\nPlease apply by clicking \"apply\" on this page.\nKindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.\nCandidates will be contacted by email.\nNo recruiters and unsolicited agency referrals please.\nWhat’s it like to work at Flsmidth - Watch the video: What’s it Like to Work at Flsmidth?\nAbout FLS\nFlsmidth is the full flowsheet technology and service supplier to the global mining industry. We help our customers to improve performance, lower operating costs and reduce environmental impact.\nWith our Mission Zero program, we have set a target of providing solutions for zero-emissions mining, supporting a green transition built upon sustainable materials.\nFLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and cement industries - for more information please visit FLSmidth.com/careers\nBase Salary Range: $116,503.00 - $125,500.00 CAD Annual\nWe offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.","description_format":"text","description_chars":5810,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Life insurance"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Mining","Petroleum & Mining Engineering"],"lifecycle":[{"event":"open","at":"2026-10-11T07:25:47Z"}],"visa":[],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.873,"p_room":0.9,"age_days":15,"expected_fill_days":32,"reasons":["conf:25","velocity","win:mid","comp:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":88054,"is_top_pay":true},"html_url":"https://alion.io/job/fls-field-service-technician","json_url":"https://alion.io/job/fls-field-service-technician.json","meta":{"generated_at":"2026-10-23T07:25:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"search","counted_by":"address","units_charged":0,"used_today":0,"day_limit":null,"remaining_today":null,"minute_limit":null,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2724231},"rest":"https://alion.io/mcp/rest/get_company?id=2724231"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffls-field-service-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffls-field-service-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffls-field-service-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fls-field-service-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffls-field-service-technician"}]}