Technical Operation Manager
Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com.
Job Description:
Role Overview
The Technical Operations Manager is responsible for leading manufacturing readiness, quality execution, and operational excellence across Fluence’s internal teams and global contract manufacturing partners. This role ensures successful New Product Introduction (NPI) ramp, production readiness, and consistent product quality through structured processes aligned with APQP and advanced manufacturing frameworks.
The position requires strong cross-functional leadership, working closely with Engineering, Supply Chain, Quality, and Contract Manufacturing partners to ensure product designs are effectively transitioned into scalable, high-quality manufacturing operations.
Key Responsibilities
- Lead and develop a team of engineers responsible for manufacturing quality, process readiness, and operational excellence across internal teams and contract manufacturing partners
- Own execution of NPI production ramp and manufacturing readiness in accordance with Fluence internal procedures and the APQP framework
- Establish and maintain quality control plans, manufacturing specifications, and acceptance criteria to ensure consistent product quality across global manufacturing sites
- Oversee NPI validation builds, pilot runs, and manufacturing test readiness, coordinating closely with Engineering, Supply Chain, and Quality teams
- Develop and support customer-facing presentations outlining APQP processes, manufacturing readiness milestones, and product validation and test criteria
- Assist Fluence test engineers in the design of manufacturing test plans, including ITP, FAT, and QCP
- Support PFMEA reviews for new products in collaboration with Process Engineering and horizontally apply lessons learned into quality control plans
- Map existing workflows and lead continuous improvement initiatives to standardize and streamline manufacturing processes
- Develop, implement, and maintain standard operating procedures for manufacturing assembly processes
Required Qualifications and Experience
- Bachelor’s degree in Engineering or a related discipline
- Minimum of 7 years of experience in quality manufacturing, with strong emphasis on NPI execution
- Extensive experience developing and implementing APQP with contract manufacturers
- Prior experience leading teams of 5 or more engineers in manufacturing quality or operational excellence initiatives
- Working knowledge of ISO standards and experience supporting certification management
- Experience with Statistical Process Control (SPC) principles; automated manufacturing experience is a plus
- Demonstrated knowledge of continuous improvement, Lean manufacturing, and 5S methodologies
- Ability to work independently and provide executive-level project updates as required
- Strong computer skills, including Microsoft Office (advanced Excel focus), ERP systems, Quality Management Systems, and manufacturing databases
- Experience applying Six Sigma philosophy and quality methodologies
Additional Skills
- Experience working with global, multi-region contract manufacturing partners
- Strong cross-functional leadership and stakeholder management skills
- Data-driven problem-solving mindset with strong analytical capabilities
- Ability to manage complexity and multiple priorities in a fast-paced manufacturing environment
Our Culture
At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world.
Unleash Voices
We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress.
Customer Fluent
Our customers are at the heart of everything we do. We’re committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate.
Infinite Impact
We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come.
All In
We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.
Equal Opportunity Employer
At Fluence, we believe great teams are built on a collaborative and connected culture. We’re proud to be an Equal Opportunity Employer and welcome qualified applicants of all backgrounds. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity or expression, genetic information, or any other status protected by law.
Work Authorization
To join our team, you’ll need to be legally authorized to work in the United States at the time of application and throughout your employment, without the need for employer sponsorship. Please note that Fluence does not sponsor work visas for this position.