{"id":4313018,"url":"https://alion.io/job/fluff-stars-operations-supervisor-3","title":"Operations Supervisor","company":{"id":4522473,"name":"Fluff & Stars","domain":null,"url":"https://alion.io/company/fluff-and-stars","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lagos, Nigeria"],"countries":["NG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-11-14T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-14T00:00:00Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"OPERATIONS SUPERVISOR\nFluff & Stars | Surulere, Lagos | Full-Time\nIMPORTANT: PLEASE READ CAREFULLY BEFORE APPLYING.\nThis opportunity is for candidates with relevant restaurant or hospitality operations experience who can demonstrate strong leadership, operational discipline, and the ability to supervise daily business activities effectively. Please review the requirements and employment terms before submitting your application.\nAbout the Opportunity\nWe are hiring on behalf of our client, a restaurant business in Surulere, Lagos, seeking a competent and hands-on Operations Supervisor to oversee daily operations, coordinate staff activities, maintain service standards, and ensure operational efficiency.\nThe ideal candidate must possess strong supervisory capabilities, sound operational judgement, and the ability to maintain high standards of service delivery in a fast-paced restaurant environment.\nKey Responsibilities\n• Supervise daily restaurant operations and ensure smooth service delivery.\n• Coordinate staff activities, duty schedules, and shift responsibilities.\n• Monitor employee performance, attendance, discipline, and productivity.\n• Ensure compliance with operational procedures, hygiene, and food safety standards.\n• Monitor inventory, stock usage, and operational resources.\n• Handle customer complaints and resolve service issues professionally.\n• Ensure consistent service quality and customer satisfaction.\n• Prepare operational reports and escalate issues requiring management attention.\n• Identify operational gaps and recommend improvements.\nRequirements\n• Previous experience in restaurant, hospitality, or food service operations.\n• Proven supervisory or team management experience.\n• Strong leadership, communication, and problem-solving skills.\n• Good understanding of restaurant operations, customer service, and food safety.\n• Ability to manage staff, maintain discipline, and work under pressure.\n• Strong organisational skills, accountability, and attention to detail.\n• Candidates residing in or around Surulere will have an advantage.\nEmployment Package\n• Location: Surulere, Lagos.\n• Employment Type: Full-Time.\n• Work Schedule: 6 days per week.\n• Monthly Salary: ₦150,000.\nAdditional Benefits:\n• HMO coverage.\n• 13th-month salary.\n• Staff feeding provided.\nHow to Apply\nInterested and qualified candidates may apply through any of the following channels:\nApply directly through this job posting.\n• Email: \n• WhatsApp: […]\nPlease submit your CV, highlighting your restaurant or hospitality operations experience, supervisory responsibilities, and relevant achievements.\n<","description_format":"text","description_chars":2639,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-14T13:23:29Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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