{"id":2615131,"url":"https://alion.io/job/fluxon-it-operations-specialist","title":"IT Operations Specialist","company":{"id":673506,"name":"Fluxon","domain":"fluxon.com","url":"https://alion.io/company/fluxon","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":6,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":24000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":611},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Service Desk","optional":false},{"name":"Google Workspace","optional":true}],"status":"live","first_seen_at":"2026-10-15T08:37:22Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T02:31:08Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About the role\nGreat IT support helps people get started quickly and keeps their work moving. As our IT Operations Specialist, you’ll support teammates working on a variety of projects, helping with onboarding, access, devices, and everyday technical issues.\nYou’ll work closely with our IT Operations team and project stakeholders, follow established processes, and help improve them as we grow. We’re looking for someone who enjoys solving problems, stays organized, and follows through.\nThis is an individual contributor role based on-site in Hyderabad.\nWhat you'll do\nOnboarding and offboarding: Coordinate setup, access provisioning, and timely access removal.\nIT support: Resolve technical issues, track requests, and keep teammates informed.\nAsset management: Maintain device and software license inventories, coordinate device setup and logistics, and manage license assignments and renewals.\nCybersecurity and compliance: Help maintain security controls, complete access and device reviews, and prepare audit evidence.\n Processes and tools: Maintain documentation, improve workflows, and support tool rollouts.\nQualifications\nWe’d love to hear from you if you:\nAround 3-5 years of experience in IT support, service desk, IT administration, or a similar role.\nHands-on experience supporting MacBooks and troubleshooting macOS is required; experience with Chromebooks and ChromeOS is a plus.\nExperience troubleshooting user accounts and common workplace software.\nFamiliarity with Google Workspace.\nClear written and spoken English, with the ability to guide both technical and non-technical teammates.\nStrong organization and attention to detail-you can manage several requests, keep records accurate, and follow up proactively.\nGood judgment about when to solve an issue independently and when to ask for help.\nAn understanding of basic security practices, including MFA, secure device setup, and access management.\nCuriosity and a willingness to learn new tools and processes.\nWhat we offer\nFlexible time off policy\nComprehensive health insurance\nProfit-sharing program\nPaid parental leave\nAnnual education and fitness allowance","description_format":"text","description_chars":2138,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible time off","Health insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-15T12:03:24Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:2","win:early"],"computed_at":"2026-10-16T05:05:33Z"},"pay":null,"html_url":"https://alion.io/job/fluxon-it-operations-specialist","json_url":"https://alion.io/job/fluxon-it-operations-specialist.json","meta":{"generated_at":"2026-10-16T05:05:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2222,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673506},"rest":"https://alion.io/mcp/rest/get_company?id=673506"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffluxon-it-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffluxon-it-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffluxon-it-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fluxon-it-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffluxon-it-operations-specialist"}]}