Senior Digital Experience Analyst

flyadeal • Commerce • Bachelor's Degree • 7 months ago
Smart Apply
Similar jobs
1,897,746open jobs
111,320companies
253,438added this week
Browse all
Salary
≈ $28k – $65k per year (Estimated)
Location
In office (Jeddah)
Seniority
Senior · 3+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Mar 8, 2026.

Overview
Company
Impact
Profile match

flyadeal

flyadeal.com • HQ: Jeddah, Saudi Arabia
Tech stack of flyadeal

The role is responsible for enhancing and optimizing flyadeal’s digital customer experience across web and mobile app by analysing user behaviour, conducting UX research, and identifying opportunities to improve usability, navigation, and end-to-end customer journeys from homepage to booking and post-booking services.

Key Responsibilities

  • Analyze and improve the end-to-end digital customer journey across websites and mobile apps.
  • Conduct UX research and usability testing to identify friction points and customer pain points.
  • Use behavioral analytics tools (e.g., Contentsquare, Hotjar, Clarity, GA4) to evaluate user behavior and interaction patterns
  • Identify opportunities in navigation, layout, and information architecture, and recommend experience improvements.
  • Evaluate and enhance key flows such as flight search, fare selection, bundles, ancillaries, and checkout
  • Collaborate with cross-functional teams to translate insights into UX requirements and journey enhancement initiatives
  • Stay updated on digital trends and emerging technologies, including payment innovations and mobile experience best practices.

Requirements

  • Bachelor’s degree in digital media, UX Design, Information Systems, Marketing, or a related field.
  • Minimum 3+ years of experience in digital experience analysis, UX research, or ecommerce journey optimization.
  • Travel, airline, or digital commerce environments is a plus.
  • Strong knowledge of UX research methods and usability principles
  • Using Figma for wireframing, journey visualization, or experience prototyping.
  • Behavior analytics and heatmap tools (Contentsquare, Hotjar, Microsoft Clarity, etc.)
  • Web and mobile app experience roadmaps, including navigation structure, key journey flows, and interaction hierarchy
  • Understanding of mobile-first and responsive design principles
  • Ability to translate data into actionable UX and journey improvement recommendations.
  • Strong analytical and problem-solving skills.
  • Customer-centric mindset with high attention to detail.
  • Ability to communicate insights clearly to both technical and business stakeholders
  • Collaborative team player with cross-functional working style
Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
1,897,746 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Create a free account Continue with Google
Free forever. No card. Under a minute.

Your match

How well do you fit this role?
Two answers are enough for a real match. No account needed.
Check my fit
Answers stay in this browser until you create an account.

Recommended for you based on this role

Analytics
Similar stack
Same company
Jeddah
$57k – $80k per year • In office • 8+ years exp • Augusta
SQL
Analytics
Tableau
Apply
$51k – $56k per year • Hybrid • Full-Time • 3+ years exp • Levallois-Perret
SQL
Databases
Google BigQuery
Analytics
Looker
Apply
≈ $49k – $86k per year (Estimated) • In office • Full-Time • 8+ years exp • High School Diploma • Canada
Apply
$46k – $58k per year • In office • Full-Time • 3+ years exp • Bachelor's Degree • Oakville
AI/ML
Computer Use
Apply
≈ $48k – $116k per year (Estimated) • In office • Full-Time • 2+ years exp • Tel Aviv
Python
SQL
AI/ML
LLM
Analytics
Tableau
Power BI
A/B Testing
Apply
≈ $14k – $29k per year (Estimated) • In office • Jeddah
Apply
≈ $28k – $61k per year (Estimated) • In office • Full-Time • 3+ years exp • Bachelor's Degree • Jeddah
Design
AutoCAD
Apply
Sales Associate 2 days ago
In office • Full-Time • Bachelor's Degree • Jeddah
Apply
≈ $37k – $85k per year (Estimated) • In office • Nationals only • 5+ years exp • Bachelor's Degree • Jeddah
Python
PowerShell
Cybersecurity
SIEM
DLP
Apply
≈ $41k – $105k per year (Estimated) • In office • Full-Time • 5+ years exp • Bachelor's Degree • Jeddah
Apply
See all jobs
This is one of many
1,897,746 more open roles from verified company boards, updated every day.
Browse all jobs Get matched roles