{"id":4258643,"url":"https://alion.io/job/flyfrontier-system-airport-operations-manager","title":"System Airport Operations Manager","company":{"id":1759175,"name":"Frontier Airlines","domain":"flyfrontier.com","url":"https://alion.io/company/flyfrontier","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Denver, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":58394,"max":77508,"currency":"USD","period":"year","gross":null,"usd_annual":77508},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-12T01:58:29Z","employer_posted_date":"2026-09-12","last_verified_at":"2026-11-13T14:32:03Z","board_verified":true,"closed_at":null,"days_open":62,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":62},"description":"Working at Frontier Airlines \nAt Frontier, our mission is to Make Every Flight Count. That mission guides how we support our customers, our people and the operation every day. \nAs a Frontier employee, your work connects to more than a single role. Whether you’re supporting flights, helping customers, maintaining aircraft, leading teams or working behind the scenes, you help create a travel experience that is safe, reliable and built around value. \nOur work is guided by our core values: customer first, safety always, operational excellence and one team. These values shape how we make decisions, support each other and deliver for the people who count on us. \nSupport for work, life and travel \nFrontier offers benefits, programs and travel privileges designed to support eligible employees at work and beyond. Availability may vary by role, employment status, eligibility, location, schedule, applicable policies and current plan details. \nDepending on role and eligibility, available benefits and programs may include: \nMedical, dental and vision coverage \n401(k) retirement savings options \nPaid holidays, vacation time and sick time \nTravel privileges on Frontier Airlines and participating partner airlines, based on current program rules and availability \nBuddy passes, based on eligibility and program rules \nTravel-related discounts and employee discounts on select products, services and vendors \nAbout Frontier Airlines \nFrontier Airlines is a Denver-based airline serving destinations across the United States and select international markets. Our people support every part of the travel journey, from airport operations and flight crews to aircraft maintenance, customer support, corporate teams and more. \nWe’re focused on delivering meaningful value by making travel more accessible, practical and easy to personalize for our customers. Across the airline, our teams help support a safe, reliable and efficient operation while continuing to strengthen the experience for the people who choose Frontier.\n\nWhat Will You Be Doing?\nHosted in the System Operations Control Center (SOC), the System Airport Operations Manager (SAOM) is responsible for planning, coordination, and recovery of day of departure airport operations throughout Frontier’s network, supporting the consistent delivery of safe and on-time performance. The SAOM serves as the primary point of contact for all Airport Customer Service (ACS) operations related escalations. Liaising with local station airport operations teams located across the network, and with internal/external stakeholders within the SOC, this position plays a key role in coordinating airport-level business continuity, and is responsible to lead as the voice of the ACS organization within the SOC.\nEssential Functions\nManage and lead all ACS functions within the System Operations Control Center with a focus on achieving business continuity and safe and on-time operations.\nManage, communicate, and coordinate the daily airport operations of the airline, striving to provide maximum customer service while maintaining operational performance.\nCoordinate and collaborate closely with the SOC Senior Manager/Director as well as ACS Leadership to ensure efficient day-to-day operations and ensure operational readiness.\nCollaborate on and communicate operational decisions and options on behalf of the SOC directly to local airport leadership teams while determining impacts of any operational decision on airport operations. \nProactively communicate airport related operational concerns and constraints to the appropriate SOC leader.\nProvide operational direction and guidance to stations during both regular and irregular operations, including the pro-active management of gating, facility-related and airport resource allocations.\nProvide leadership during irregular operations including (but not limited to):\nEscalation of operations related issues to appropriate department and to Senior Leadership\nFacilitation of proactive, 2-way communication between the SOC and local airports.\nResponsible for coordinating and communicating with ACS and SOC leadership airport-related constraints across the Frontier network- ensuring there are no issues, conflicts or situations which would prove detrimental to the overall operation.\nServe as a key point of contact and communication in the event of emergency response.\nEvaluate potential cancellation, delay, and equipment swaps in coordination with SOC Manager as they relate to airport business continuity.\nCommunicate timely and accurate management of flight information and flight status to all station and Company stakeholders. \nMonitor local and regional weather as it relates to operational disruptions and plan and communicate disruption plans to all station and Company stakeholders. \nComplete daily reporting of delays and delay explanations for station management review. \nCommunicate all operational information to flight crews, ground crews, line maintenance, and contract services via ground and ARINC radios as applicable. \nDevelop and maintain a professional and consistent relationship with all departments within the SOC, ACS Organization, the Company, and business partners throughout the Frontier network.\nPerform daily administrative functions as required. \nPerform other job-related duties as assigned by your manager.\nOther Functions\nField all incoming phone calls.\nRespond to emails/chat messages.\nManage special projects and/or committees as assigned.\nIdentify possibilities for operational improvements and communicate them to management.\nQualifications\nBachelor’s degree required, Masters preferred; combination of equivalent, relevant experience and education considered in lieu.\nMinimum 3 years of airline experience in an airport customer service, ground service and/or an operational role.\nAbility to communicate, both written and verbal, in English (Spanish preferred).\nAbility to multi-task in a fast-paced environment, ability to communicate effectively and follow through of multiple on-going tasks.\nStrong knowledge of customer service, ramp service, deicing, airport, and airline operations. Experience leading 3 party Business Partners is preferred.\nKnowledge, Skills and Abilities\nComputer applications and software including Microsoft Office Suite, SABRE FliteTrac, SABRE Crew Trac, Navitaire reservations system, NetTracer, Aerobahn, Prodigiq.\nExcellent communication skills, including ability to successfully interact with airport authorities, government agencies and executive leadership.\nStrong interpersonal skills and ability to work well with other departments, agencies, and individuals.\nHighly motivated, able to handle multiple, high-profile tasks calmly.\nProven ability to make optimal, balanced decisions during stressful and irregular situations.\nAbility to effectively adapt to changes, embrace new ideas and motivate teams.\nOutstanding organizational, time management, creative thinking and problem-solving skills.\nAbility to read and understand weather reports, flight releases and flight plans. \nPossess basic mathematical skills.\nSignificant experience with airline/airport operations. \nAbility to prioritize multiple tasks in a stressful environment. \nAbility to communicate in an effective, calm, and professional manner always.\nEquipment Operated\nStandard office equipment, including PC, copier, fax machine printer and telephone.\nWork Environment\nTypical office environment, adequately heated and cooled.\nShift work- may be required to work varied shifts (day, evening, overnight), holidays and weekends.\nPhysical Effort\nGenerally, not required.\nSupervision Received\nGeneral Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.\nPositions Supervised\nNone\nSalary Range:$58,394 - $77,508\nPlease note this role has a closing date of on or before 10/29/26 midnight MST\n\nWorkplace Policies\nDisclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.\nFrontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\nFrontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.\nColorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.","description_format":"text","description_chars":9637,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sea Freight","Commercial Aviation"],"lifecycle":[{"event":"open","at":"2026-11-13T14:30:41Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.487,"p_room":0.28,"age_days":62,"expected_fill_days":27,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-11-13T17:17:04Z"},"pay":{"stated_usd_annual":77508,"is_top_pay":false},"html_url":"https://alion.io/job/flyfrontier-system-airport-operations-manager","json_url":"https://alion.io/job/flyfrontier-system-airport-operations-manager.json","meta":{"generated_at":"2026-11-13T17:17:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34582,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1759175},"rest":"https://alion.io/mcp/rest/get_company?id=1759175"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fflyfrontier-system-airport-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fflyfrontier-system-airport-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fflyfrontier-system-airport-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/flyfrontier-system-airport-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fflyfrontier-system-airport-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4258643}},{"tool":"search_jobs","arguments":{"company":"flyfrontier.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4258643},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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